Store Manager

A leading national retail group is seeking an experienced and hands-on Store Manager to oversee all operational, financial, and HR aspects of a busy retail branch. The ideal candidate will have extensive experience in retail management, stock control, cash handling, and staff leadership in a large-format retail or FMCG environment.

Key Responsibilities:

• Manage overall store operations to achieve profitability and sales targets.
• Oversee store administration, cash office, and point-of-sale operations.
• Ensure compliance with company policies, SOPs, and retail standards.
• Lead, coach, and mentor the store team to maximise productivity and development.
• Plan, implement, and monitor stock control, shrinkage, and inventory accuracy.
• Coordinate promotions, merchandising, and customer service initiatives.
• Analyse financial and operational reports to drive business improvements.
• Manage HR processes including scheduling, leave, and performance management.

Minimum Requirements:

• Grade 12 / Matric (essential).
• Diploma, BCom, or Retail Management qualification (advantageous).
• 5+ years’ experience in retail store management.
• Experience with SAP, UNISOLV, Qlikview, or Kronos (advantageous).
• Strong financial, analytical, and leadership skills.
• Valid driver’s license and own reliable transport.

Competencies:

• Excellent problem-solving, decision-making, and organisational skills.
• High attention to detail and accountability.
• Strong interpersonal, conflict resolution, and people management skills.
• Strategic thinking with a focus on customer experience and operational excellence.

Candidates residing in or near Johannesburg suburbs such as Sandton, Parkmore, Norwood, Killarney, Boskruin, and surrounding areas will be preferred.