Liabilities and Litigation Claims Specialist

Qualifications:

• Matric Certificate (essential)
• Relevant Regulatory Exam (RE5 advantageous)]
• Canddiate attorney
• Formal Degree in Law preferred OR Degree in Risk Management / Short-Term Insurance

Skills:

• Strong analytical and problem-solving ability
• Excellent communication and stakeholder engagement skills
• Ability to work independently and make sound decisions
• High attention to detail and strong numerical ability
• Solid understanding of liability claims and litigation processes
• Ability to manage multiple complex claims simultaneously
• High levels of integrity, accountability, and professionalism

Job description:

• Manage and process liability claims from initial assessment through to finalisation
• Conduct detailed liability and quantum assessments on complex and high-value claims
• Interpret policy wording and provide guidance on coverage and exclusions
• Handle litigious matters and liaise with attorneys, brokers, and other stakeholders
• Review and approve claim rejections in line with company and regulatory standards
• Assist with complaints handling and resolution, including regulatory matters
• Provide technical guidance and support to internal stakeholders on claims-related matters
• Identify trends, risks, and areas for improvement within claims processes
• Participate in claims meetings with brokers, portfolio managers, and internal teams
• Ensure all claims are handled in line with regulatory, compliance, and governance requirements

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