Sales Manager

The ideal candidate will have a proven track record in trade and direct sales within the hospitality and tourism industry. This role requires a passion for hospitality, strong interpersonal skills, and a collaborative mindset.

Core Criteria:

• At least 3 years of experience in a senior sales position within the luxury hospitality industry
• Strong sales, negotiation, and customer relationship management skills.
• Proven ability to meet or exceed sales targets.
• Excellent communication, organizational, and problem-solving abilities.

Key Responsibilities:

• To build strong and lasting relationships with the Travel trade in order to promote the portfolio.
• Cultivate and manage relationships with trade partners and clients, ensuring alignment with brand values.
• Generate new business opportunities through market research and targeted outreach.
• Represent the company at trade shows, and industry and networking events.
• Manage client databases, track booking trends, and provide comprehensive sales reports.
• Oversee travel trade communications and ensure timely follow ups.
• Collaborate with the Marketing Manager to organize workshops, site inspections, and analyze sales statistics.
• To manage all Travel trade communications timeously.
• Innovate sales processes and contribute to the overall growth of the organization.
• To assist in growing and expanding the Sales team.

Personal Attributes:

• Professional, energetic, and optimistic with a strong sense of initiative.
• Ability to remain effective under pressure, proactive, and resourceful.

This position requires dedication to excellence in service and a commitment to driving growth while maintaining strong relationships across the industry.

NOTE: This is a hybrid position (3 days in office, 2 work- from-home days per week)