Portfolio Administrator

Role Overview

The Portfolio Administrator provides administrative and secretarial support to Portfolio Managers, assisting with the management of residential, commercial, and mixed-use property portfolios. The role ensures the efficient administration of schemes and supports the delivery of professional client service.

• Provide administrative and secretarial support to Portfolio Managers.
• Assist with the preparation of agendas, minutes, correspondence, reports, and community scheme documentation.
• Process payments and maintain accurate records and documentation.
• Provide relief support for Portfolio Managers during periods of absence.
• Respond promptly to client, owner, trustee, and contractor enquiries.
• Assist with meetings, including minute-taking and follow-up on action items.
• Attend to incidents and requests received through various communication platforms.
• Support special projects and additional administrative tasks as required.
• Participate in team meetings and training initiatives.
• Maintain professional communication standards and comply with company policies and procedures.

• Strong administrative and organisational skills.
• Excellent written and verbal communication abilities.
• High attention to detail and ability to meet deadlines.
• Proficiency in Microsoft Office and property management software systems.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional, client-focused approach with strong teamwork skills.

Summary

The Portfolio Administrator plays a key support role within the Property Management team, ensuring efficient administration, effective communication, and seamless support to Portfolio Managers and clients.