Lodge Manager

Location: KwaZulu Natal

We are seeking a dedicated and experienced Lodge Manager to lead the operations of a remote, luxury safari lodge. The ideal candidate is passionate about exceptional guest service, team development, and sustainable hospitality practices. This is a unique opportunity to work in a pristine natural setting, offering unforgettable experiences while upholding high environmental and community standards.

Key Responsibilities:

• Oversee all aspects of daily lodge operations to ensure smooth and efficient service delivery.
• Lead and motivate a multidisciplinary team to deliver a personalized and memorable guest experience.
• Manage budgeting, stock control, financial reporting, and supplier relations.
• Ensure compliance with safety, hygiene, and hospitality protocols.
• Handle guest relations with professionalism, care, and attention to detail.
• Collaborate with department heads (guiding, culinary, housekeeping, maintenance) to align operational goals.
• Drive and support sustainability initiatives and community engagement projects.

Requirements:

• Minimum 5 years of lodge or boutique hotel management experience in a remote or safari environment.
• Strong leadership, interpersonal, and organizational skills.
• Sound financial acumen with experience in lodge administration and reporting.
• Passion for wildlife, nature conservation, and authentic guest engagement.
• Ability to adapt to the challenges of remote living and logistics.
• Valid drivers license and willingness to work in a remote location.
• Hospitality diploma or relevant tertiary qualification preferred.