Engineering office coordinator
About Role:
We are looking for a commercially minded and technically capable Engineering Office Coordinator to manage and coordinate the workflow between customers, management, suppliers, purchasing and the workshop.
This is not a conventional receptionist or general administration position. The successful candidate will play a key role in ensuring that engineering jobs move efficiently from the initial enquiry through to completion, delivery and invoicing.
Key Responsibilities- Receive and coordinate RFQs (Requests for Quotations) from customers.
- Prepare, issue and follow up on quotations.
- Process customer orders and Purchase Orders (POs).
- Coordinate jobs from order stage through to the workshop.
- Liaise with management, customers, suppliers, purchasing and workshop personnel.
- Raise and coordinate purchase orders for required materials and services.
- Track material availability, purchasing and supplier deliveries.
- Monitor the progress of jobs and ensure deadlines are communicated and maintained.
- Coordinate completed jobs through to delivery and invoicing.
- Assist with customer and supplier queries and provide regular updates.
- Ensure all job-related documentation and administration is accurate and up to date.
- Identify delays or bottlenecks and follow up with the relevant parties to keep jobs moving.
- Provide general commercial and administrative support to the engineering operation.
- Previous experience in an engineering, manufacturing, machining, fabrication, steel, industrial supplies or similar technical environment.
- Experience coordinating quotations, orders, purchasing and/or invoicing.
- Strong administrative and organisational skills.
- Excellent communication and customer service skills.
- Ability to coordinate multiple jobs and priorities simultaneously.
- Strong attention to detail and accuracy.
- Good computer literacy and experience working with ERP, accounting or job management systems will be advantageous.
- Must be comfortable working with both technical and commercial information.
- Ability to work independently, follow up on outstanding actions and ensure deadlines are met.
The Ideal Candidate
We are looking for someone who is a natural coordinator and problem solver — someone who doesn't simply process paperwork but actively follows a job through the business and makes sure everyone knows what needs to happen, who needs to do it and when it needs to be completed.
A background in precision engineering, machining, fabrication, steel, manufacturing or industrial supplies will be a strong advantage.