Internal Sales Consultant

Our client, a leading luxury retail brand in the home design and décor industry, is seeking a dynamic Internal Sales Consultant to join their showroom team based in Paarden Eiland, Cape Town.

This role is ideal for a results-driven individual with a strong sales background, excellent customer service skills, and a natural flair for design. You’ll be working in a high-end showroom environment, engaging with clients on projects ranging from home renovations to new developments, and delivering a world-class customer experience from consultation to close.

• Engage with walk-in clients in the showroom, offering expert advice on tiles, taps, sanitaryware, and related products.
• Build strong relationships with clients, ensuring a personalised and professional experience aligned with the brand’s luxury standards.
• Assist customers in visualising design concepts and product choices to suit their space and style preferences.
• Work from architectural plans to calculate quantities, prepare accurate quotes, and process invoices.
• Proactively follow up on leads and conduct telephonic canvassing to drive showroom sales and expand the client base.
• Contribute to maintaining the overall presentation of the showroom — ensuring displays, pricing, and promotional materials are up to date and visually appealing.
• Collaborate with the broader showroom team to meet and exceed monthly sales targets.
• Provide after-sales support and ensure ongoing customer satisfaction.

• Minimum 5 years’ experience in sales, preferably within retail, design, or related industries.
• Proven ability to consistently achieve or exceed set sales targets.
• Strong background in delivering exceptional customer service.
• Excellent communication and interpersonal skills (verbal and written).
• High attention to detail, with sound arithmetic and quotation preparation skills.
• Proficiency in SAP and Microsoft Office Suite.
• Creative flair and a good eye for design and aesthetics.
• Ability to multitask, manage deadlines, and work effectively both independently and as part of a team.
• Matric (Grade 12) qualification essential.
• Own transport and a valid driver’s licence required.
• Must be available to work weekend rotational shifts aligned to operational requirements

Remuneration

An attractive, experience-based remuneration package will be offered to the successful candidate.