Area Manager – Retail Stores – Gauteng

apartmentService Solutions placeJohannesburg calendar_month 

International Market leader in Premium is seeking to employ an experienced Area Manager to oversee their Gauteng Stores

Position Purpose

To implement and manage all aspects of operations for the portfolio of Stores. Build a dynamic culture -who deliver a world class customer experience, whilst achieving operational efficiencies and profitability. Ensure operational excellence in people management, recruitment, retention & succession planning, training & development, hygiene and achievement of budgets and sales targets.

Key Responsibilities

Effective Leadership
  • Build a dynamic culture of high performance and excellence through effectively managing, developing, inspiring and challenging teams to achieve goals
Operational Efficiency and Profitability
  • Maintain a sale driven culture and support teams in delivering sales targets and business growth
  • Provide tools and support to Store Managers in achieving operational efficiency through effective rostering and achievement of labor and shrinkage budgets
  • Manage business expenses by operating within budgeted OPEX and reviewing costs to the business to identify areas for improvement
Training & development
  • Actively assess training and development needs of direct reports
  • Prepare and deliver on training plans for direct reports
  • Oversee training and development of Store teams, encouraging talent pipeline
People and Performance Management
  • Manage and advise on people management to build a culture of high performance
  • Prepare monthly people reviews for succession planning
  • Oversee and advise on recruitment and selection of regional team members
  • Develop a sound working knowledge of the Labor Law governing employees employment ensuring compliance
Administration
  • Undertake regular on-site visits to all Stores.
  • Conduct internal audits and prepare reports and action plans to ensure compliance and improvements
  • Supervising and coordinating team movement across Stores in accordance with the business requirements
Incentive Program
  • Develop and implement incentive programs for all Store employees and measure effectiveness.
  • Analyze daily sales figures for Stores and compare to forecasted figures. Provide sales information to staff and utilize in incentive programs.
  • Participate in setting of targets & contribute to action plan to achieve these targets.
  • Analyze the complete stock control/inventory management system in order to minimize stock wastage and discrepancies. Provide monthly report on stock discrepancies.
Workplace Health & Safety
  • Ensure compliance to OHASA in all Stores
  • Ensure notice boards are up to date with evacuation procedures
  • Ensure that all first aid kits are fully stocked and not expired
  • Ensure that all staff are trained and operate within all OHASA policies, procedures and responsibilities
  • Ensure OHASA standards are strictly observed
  • Oversee return to work programs for workers compensation cases
  • Maintain safe work areas through leadership and education in all Stores
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