Operations Controller - Administrator / Customer Support (Medical Equipment) CPT

apartmentTiger Recruitment placeCape Town calendar_month 

My Client is seeking an Administrator / Customer Support candidate to join their team

The role entails coordinating equipment scheduling, supporting customer service, overseeing medical aid billing, and managing asset tracking.

Customer & Medical Aid Billing Administration
Ensure operational effectiveness through excellent management and communication between Management, Agents, Customers, and Suppliers
Compile reports, schedules, and operational summaries
Manage and track the daily movement of equipment
Liaise with installers to ensure equipment maintenance
Manage equipment availability per installer location

Professionally answer and direct telephone calls

5 7 years experience in a similar role
Strong organizational, management, and communication skills
Medical Aid Scheme billing experience (Advantageous)

Strong understanding of targeting and optimisation across Facebook, Instagram, and LinkedIn

Non EE position

Female required for the role

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