Operations and Logistics Coordinator

About the role

The Operations Coordinator supports daily logistics and operational activities, including inventory management, delivery coordination, data reporting, and supplier support, to ensure efficient and compliant operations.

Responsibilities:

• Ensure operations are executed in an appropriate, safe, and cost-effective manner.
• Coordinate and communicate daily operational tasks and activities across teams.
• Improve operational management systems, processes, and best practices; document SOPs.
• Manage operational finance activities related to operations (track, reconcile, and check invoices, petty cash, and delivery charges).
• Support drivers and delivery operations; plan routes and manage schedules.
• Monitor health & safety compliance for field and warehouse activities.

• Ensure processes comply with relevant legal, regulatory and industry standards.
• Perform regular quality controls and monitor production and operational KPIs; drive corrective actions.
• Identify efficiency and cost-reduction opportunities and present recommendations.

• Maintain or create data collection, storage and management systems (spreadsheets, ERPs, inventory tools).
• Work closely with the administrator to ensure daily activities, transactions and visits are accurately recorded.
• Produce regular operational dashboards and reports (inventory levels, deliveries, farmer onboarding, production yields, KPIs).

• Acquire and onboard new farmers and suppliers to expand the supply base.
• Conduct farm visits to build and maintain strong farmer relationships; provide field support and basic training on quality and post-harvest handling.
• Coordinate supplier performance reviews, sourcing plans and payment/settlement processes.

• Manage inventory of crates, pallets, packaging, spare parts and consumables; maintain accurate stock records.
• Forecast procurement needs, place orders, and manage supplier lead times to avoid stockouts or overstock.
• Supervise receiving, storage and dispatch processes; implement FIFO and quality-control procedures.

• Assist the Production Coordinator with procurement of inputs, materials and services for production activities.
• Support production scheduling, packing and quality assurance processes when needed.
• Help monitor yields, losses and production KPIs; implement improvements to reduce waste.

• Identify ways to increase quality of customer service and improve fulfilment metrics.
• Support business development by generating sales leads, client acquisition and local stakeholder engagement.
• Represent Company professionally in the field and at partner meetings.

• Provide support to other staff, fill gaps and take initiative on ad-hoc tasks.
• Keep abreast of agricultural sector trends and advise on implications for operations.
• Train and mentor new operations staff and driver teams.

Minimum Requirements:

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated in the YES programme before.
• Matric.
• A diploma or degree in Logistics, Supply Chain Management, or Business Administration.
• Preference will be given to youth in and around Pietermaritzburg

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.