Dental Practice Manager
FACT Alberton
Key Responsibilities:
- Manage daily patient scheduling and reception flow.
- Oversee billing, claims, authorizations, invoices, and statements.
- Lead debt collection and manage accounts.
- Supervise and support front-desk and clinical support staff.
- Ensure correct use of GoodX Practice Management Software.
- Handle accounts payable/receivable and monthly reporting.
- Maintain compliance with HPCSA, OHSA, and POPIA regulations.
- Drive patient satisfaction and resolve complaints professionally.
- Conduct staff training, meetings, and performance reviews.
- Monitor and implement infection control protocols.
Requirements:
- 3–5 years’ experience in dental/medical practice management.
- Strong knowledge of medical aid claims and debt collection.
- Leadership or supervisory experience.
- Proficiency in GoodX software.
- Business or accounting background will be an advantage.
Skills:
- Strong financial literacy.
- Excellent leadership and team management.
- Clear communication and problem-solving abilities.
- Ability to perform in a fast-paced environment.
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