Service Coordinator

apartmentLMP RECRUIT placeJohannesburg calendar_month 

Grade 12 coupled with 5 years working experience, preferrably in the Compressed Air industry

  • Must be technically minded
  • Ability to manage Technicians
  • Excellent computer literacy
Duties
  • Handling of incoming service-related phone calls
  • Booking of service jobs, call, etc. between the reseller, end user and the Technicians
  • Updating, uploading job cards and management of the service software GoCanvas
  • Updatng and uploading of customers details on CRM package Bluewave
  • Generating quotations and invoices on Sage Business
  • Liaise between other staff in regards to accounts, sales leads or other information
  • Arrange and coordinate employees, parts, equipment etc. to site
  • Communicate and delegate info on safety files to the Safety Officer or third-party Coordinator
  • Liaise with internal staff to ensure general messages are passed on and attended to by the respective staff when necessary
  • Assist with building a transferable system/process for the Service department
  • Stay current with new technology/software or systems that may improve service delivery or business related matters
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