Branch Manager

placePolokwane calendar_month 

Job description

The manager is responsible for the day-to-day management of a home improvement retail store in accordance with overall company policy. The main focus of the manager's job is to improve the commercial performance of the store by increasing its overall turnover and maximizing sales and profitability.

This will involve a day-to-day basis of managing staff, stock, finding new ways to improve sales, and meeting customer demands.

Main accountabilities:

  • Ensuring that the store meets both monthly turnover and gross profit targets and that the store operates at full potential. The focus of this role is to drive sales and reach revenue targets.
Identification, understanding and meeting customer demands to provide an excellent service.
  • Managing the staff, including inspiring, motivating and leading others to higher levels of achievement on an on-going basis. As well as being sensitive but effective in the management of performance related issues
  • Ensuring that all employees have on-going training and development, including excellent product knowledge, which must be updated and presented accordingly; Ownership and accountability for pre, (before) and post, (after) sale processes and adherence to policies as per the trading policy;
  • Pay strict attention to housekeeping and merchandising requirements. Inventory management is compulsory by ensuring stock reorder levels are updated, managing pre & post stocktakes and ensuring store is always stocked. Stock shrinkage must be below the required percentage;
  • Related administration duties include banking, ensuring the timeous processing of all applicable documents, updating of customer databases and providing Head office with these updates;
  • Organizing and identifying special promotional opportunities and displays as well as updating staff on performance and new initiatives and other pertinent issues. This includes updating staff on information received via e-mail from senior management. Any feedback/suggestions from staff must also be conveyed via e-mail to senior management;
  • Touring the sales floor regularly, monitoring staff and customer interaction and dealing with sales as and when required;
Minimum requirements
  • Matric
  • 5 years’ experience as a Branch Manager
  • RETAIL experience
  • Hardware/Homeware experience advantageous
Competencies
  • Ability to communicate clearly and confidently;
  • Computer Literate;
  • Neat and presentable manner;
  • Disciplined and dedicated work ethic.

Apply: https://webapp.placementpartner.com/wi/vacancy/?id=dante&VacRef=PTA025798&preview=02bb4bc8f82a9832820a269689056aab

Consultant: Chane Hoffmann - Dante Personnel Pretoria Faerie Glen

Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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