Front Office & Finance Assistant

Position Purpose:

communication, administration, and debtor’s follow-up.

Key Responsibilities:

1. Reception & Front Desk Management

• Greet and direct visitors in a professional and friendly manner.
• Answer and route incoming calls and emails promptly.
• Maintain a clean and organized reception area.
• Assist with incoming and outgoing courier/delivery coordination.
• Manage incoming general queries and support ticket routing.
• Shipping and receiving of goods and stock at the front desk.
• Printer Management
• Ad-hoc Reception duties

1. Bookkeeping & Debtors

• Serve as first-line support for financial-related incoming tickets and calls via Bitrix and Dat
• atill.
• Escalate unresolved issues in a timely manner.
• Liaise regarding payment arrangements and account reconciliations.
• Maintain accurate debtor communication and payment records.
• Maintain
• Support Function to Accounts receivable
• Maintain Sufficiency Score (2-hour turnaround time on all incoming tickets)

1. Office Administration

• Manage and track office supplies, ensuring stock levels are maintained.
• Coordinate office maintenance and liaise with relevant service providers.
• Maintain and organize both physical and digital filing systems.
• Support scheduling of internal meetings and events.
• Perform general clerical tasks: scanning, photocopying, document preparation, and data

• Provide admin support to EXCO members as required.

• Professional communication skills (written and verbal)
• Strong organizational and time management abilities
• High attention to detail and accuracy
• Discretion and confidentiality
• Team-player with a proactive attitude
• Ability to multitask in a dynamic environment

• At least 75% on accounting in Matic and or;
• A bookkeeping certificate or similar finance qualification and or;
• Minimum 2 year of experience in a similar role with finance responsibilities
• Basic accounting or finance exposure advantageous
• Proficient in Microsoft Office Suite and Pastel Partner
• Advance Excel skill will be advantageous

Key Responsibilities:

• Reception and admin duties completed accurately and on time
• Prompt and professional handling of financial support tickets (Turnaround time on tickets)
• Office Administration

• Positive feedback from internal stakeholders and EXCO
• Neat and tidy on self and surroundings
• Friendly and inviting to all clients and staff