Sales Administrator (Cape Town)

apartmentObjective Personnel placeCape Town business_centerR 15/month calendar_month 
Qualifications
  • Matric
  • A sales or administration qualification would be advantageous
Requirements
  • At least five years proven experience in similar sales administration roles
  • Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous
  • Proven experience / capability in performing sales and / or administration operational requirements
  • Computer literacy in Google Workspace and MS Suite is essential.
Duties
  • Sales orders liaise directly with customers (in person or electronically), on all assigned sales orders, ensuring that related operational / administrative processing requirements are performed timely and accurately i.e. produce sales order quotes, capturing order details on relevant internal systems, monitoring and tracking live orders etc.
  • Consistently communicate with customers on the processing status of sales orders (as required).
  • Proactively work with the Supply Chain Function (mainly the CPT warehouse team) to ensure that all sales order requirements are performed timely and accurately achieving excellent service delivery to customers.
  • Maintain filing / records of relevant order documentation as per standard internal processes and ensuring that relevant customer information remains current on internal systems - updating information as and when required.
  • Sales process workflows create / review / maintain / update internal Sales Function SOPs and standard process workflows. This extends to consistently aiming to improve current internal processes.
  • Assist other internal Functions with various sales-related information requests e.g. data gathering, queries / issues / concerns etc. (as required). This extends to ensuring that inter-departmental communication flows consistently remain positive with the best interests of Green Home remaining front of mind.
  • Perform any other ad-hoc administration requirements as requested by the Office & Sales Operations Manager or Head of Sales.
  • Maintain a positive, cooperative and service-driven approach in all internal and external communications.
apartmentIdeal CandidatesplaceCape Town
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