Technology and Systems Lead
Our client is seeking a commercially minded Technology and Systems Lead to take ownership of their business systems, data environment, and automation strategy. This role is responsible for ensuring that their technology ecosystem is integrated, scalable, and aligned with operational goals.
This is not a pure IT support or development role. The successful candidate will act as the bridge between business and technologytranslating operational needs into effective system solutions and ensuring proper execution through internal teams and external partners.
Key responsibilities:Business systems and solutions architecture:
- Translate operational requirements into scalable system solutions
- Design and oversee an integrated technology ecosystem across the business
- Identify inefficiencies and recommend system/process improvements
- Ensure technology decisions support long-term business growth
Data and database management:
- Oversee structure, integrity, and consolidation of company databases
- Ensure accurate, accessible, and well-structured data across all systems
- Manage data flows between platforms (CRM, finance, property systems)
- Develop and optimise queries for reporting and operational insights
Platform oversight (property systems):
- Provide strategic oversight and optimisation of systems such as MRI Software / MDA
- Identify gaps, inefficiencies, and opportunities for improved utilisation
- Liaise with system providers and internal stakeholders
AI and automation:
- Identify and implement automation opportunities across the business
- Introduce AI tools to improve efficiency, reporting, and decision-making
- Reduce manual processes and improve operational scalability
Development oversight:
- Guide development of internal tools, portals, and integrations
- Manage internal and/or outsourced developers
- Ensure best practices in system architecture, scalability, and security
- Provide direction on both front-end and back-end development (non-hands-on)
Reporting and insights:
- Build and improve reporting frameworks and dashboards
- Enable real-time visibility into key business metrics
- Support leadership with data-driven insights
Vendor and project management:
- Manage third-party vendors, developers, and consultants
- Drive project timelines, deliverables, and accountability
- Ensure cost-effective implementation of solutions
Minimum requirements:
- 810 years experience in a technology, systems, or solutions-focused role
- Proven ability to translate business needs into system solutions
- Strong understanding of:
- Databases and data structures
- Ability to check code
- Systems integration and APIs
- Software development principles (front-end and back-end)
- Automation tools and AI in business environments
- Experience managing developers, vendors, or technical teams
- Strong project management and problem-solving ability
- Someone with strong development and programming experience
- SQL Database experience
Advantageous experience:
- Exposure to property management systems such as MRI Software / MDA
- Experience in property, real estate, or asset management environments
- Exposure to automation tools (e.g. Power Automate, Zapier, Make)
- Experience with cloud platforms (e.g. Azure, AWS)
- Python, JSP/ASE, Power BI, Microsoft Fabric
Qualifications:
- Degree or diploma in:
- Information Systems
- Computer Science
- Software Engineering
- Or equivalent practical experience
Key competencies:
- Strong commercial and operational awareness
- Systems thinker with a structured approach to problem-solving
- Ability to communicate effectively between technical and non-technical stakeholders
- Highly organised with strong execution focus
- Proactive, solutions-driven mindset
- Systems are integrated and operating efficiently
- Data is clean, centralised, and easily accessible and accurate
- Manual processes are reduced through automation
- Code is checked for accuracy
- Reporting is accurate, fast, and actionable and automated as far as possible
- AI tools and apps are rolled out with guidance to all departments and safety, and integrity of company data remains top priority
- Technology enables growth rather than creating bottlenecks
This role is critical to enabling the business to scale effectively through well-designed systems, structured data, and intelligent automation. The Technology and Systems Lead will play a key role in shaping how our clients business operates and grows.