People Experience Partner – Hospitality & Agri-Tourism Sector - Cape Town

Salary: Commensurate with experience

About the Role:

A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team.

This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departments—from accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture.

Key Responsibilities:

• Act as the primary HR advisor for hospitality and operational teams
• Support workforce planning, talent management, and organisational design
• Coach managers on team dynamics, structure, and people development

• Implement engagement and recognition programs
• Facilitate feedback loops and proactive wellbeing initiatives
• Strengthen onboarding and employee lifecycle moments

• Roll out performance tools and frameworks
• Identify learning needs and support upskilling initiatives
• Champion leadership and career development pathways

• Manage day-to-day HR operations including lifecycle events, wellness, and employee relations
• Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace)
• Ensure HR policies and compliance with South African labour legislation

• Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing
• Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business

Requirements:

• 5–7 years HR/People Partner experience in hospitality or service-driven environments
• Solid understanding of South African labour law and HR best practices
• Proven strength in coaching, change management, and conflict resolution
• High EQ with the ability to influence across all levels of the organisation
• Proficiency in HRIS platforms (Payspace an advantage)
• HR, Industrial Psychology, or Hospitality-related degree/diploma

What Sets You Apart:

• You thrive across environments—boardrooms, back-of-house, or vineyards
• You lead with empathy but aren’t afraid of honest conversations
• You see culture as a living system, not a checklist
• Strong problem-solving skills, calm under pressure
• You’re people-first, practical, and purpose-driven

To Apply

Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.