Junior administrator – financial services

About role:

We are looking for a Junior Administrator to join a dynamic financial services team. The successful candidate will be organised, detail-oriented and proactive, with strong administrative skills and the ability to manage multiple tasks accurately within tight deadlines.

KEY RESPONSIBILITIES:

• Prepare and maintain client files for new business and review processes.
• Ensure all client documentation is complete, accurate and compliant.
• Prepare files within the required 48-hour turnaround time.
• Maintain accurate registers, trackers and filing systems.
• Assist with quotations, comparisons and Medprac administration.
• Follow up on outstanding documentation and requirements.
• Provide administrative support to Brokers, Compliance and Administration teams.
• Identify missing information, gaps or delays and escalate these promptly.
• Maintain accurate and confidential client records.
• Assist with reporting and general administrative duties as required.

MINIMUM REQUIREMENTS:

• 2–3 years' administrative experience.
• Experience within financial services, insurance or investments will be advantageous.
• Strong Microsoft Office and Excel skills.
• Excellent attention to detail and organisational skills.
• Strong communication and follow-up abilities.
• Ability to work under pressure and meet deadlines.
• Ability to manage multiple priorities effectively.
• Strong reporting and administrative skills.
• Reliable, accountable and proactive approach to work.
• Knowledge of FAIS, FICA and POPIA will be advantageous.

THE IDEAL CANDIDATE

We are looking for a hands-on and detail-driven administrator who takes ownership of their work, follows through on outstanding tasks and understands the importance of accuracy and compliance.