Quality Analyst Jobs
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StudentUniverse-Johannesburg
OTR - Data Quality Analyst
Job no: 524668
Brand: FCM
Work type: Full time
Location: Johannesburg North
Categories: Corporate & Group Travel
We are seeking a detail-oriented and analytical Data Quality Analyst to join our team. In this role, you...
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iSON Xperiences-Randburg
IPSOS: Quality Analyst
Based in Randburg
Main Purpose of Position:
To analyze customer interactions and capture the insights into the Genii tool to ensure an independent, objective and neutral collection of data
Main Responsibilities (including...
IG Group-Johannesburg
Quality Analyst - Trading Services
Job Title: Quality Analyst - Trading Services
Job Description
So, who are we?
We’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up...
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iSON Xperiences-Randburg
BEST4U : Quality Analyst
Contract
Based in Randburg
Main Purpose of Position:
To analyze customer interactions and capture the insights into the Genii tool to ensure an independent, objective and neutral collection of data
Main Responsibilities...
BestForexBonus.com-Johannesburg
IG Markets | Quality Analyst - Trading Services
• Job location: Johannesburg, South Africa.
Job description: Conduct regular evaluations of client interactions, focusing on CSAT, internal quality metrics, and overall service quality. Provide...
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ALOS Innovative Workforce Solution (Pty) Ltd-Johannesburg
requirements
Liase with Business and Quality analysts to design and support data warehousing solutions
Qualifications and Experience: BSc Computer Science / BCOM Informatics Degree / Software Development orientated Degree (3 4 Year degree)
Min 8 years formal...
Nebula-Cape Town
tracking quality across the SDLC.
What You will do within this role (Your key responsibilities):
• Become an effective member of the technical teams enabling quality across the SDLC.
• Ability to move beyond manual functional testing and focus your...
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View Quality Analyst jobs in:
Mukuru-Cape Town
the support side of the system through conducting quality analysis to ensure data integrity.
• Provide any ad hoc reports for management reporting.
ESSENTIAL REQUIREMENTS Formal Level of Education
Minimum level of formal education required to meet...
FNZ (UK) Ltd-Johannesburg
data related issues.
• Diagnosis and Problem Solving: Identify, troubleshoot and resolve production issues resulting in Data Quality issues, including business process and system related causes.
• Work with developers, analysts, testers, business...
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Sutherland Global-Johannesburg
Company Description:
Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate...
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Genpact-Johannesburg
Qualifications we seek in you!
Minimum Qualifications:
1. Experience as trainer, front line manager, quality analyst or similar in a Voice Process.
2. Very good understanding of Customer Service integral components.
3. High School Graduate.
4. Self-motivated...
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Genpact-Johannesburg
coaching and feedback sessions with agents.
14. Consolidate quality data and maintain the internal Quality dashboard.
15. Provide data and root cause analysis on audited calls.
16. Stay updated on best practices to ensure a continuous improvement...
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Genpact-Johannesburg
Qualifications we seek in you!
Minimum Qualifications
1. Experience as trainer, front line manager, quality analyst, or similar in a Voice Process.
2. Very good understanding of Customer Service integral components.
3. High School Graduate.
4. Self-motivated...
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Front-Line Manager in Banking Customer Care – Assistant Manager – English – On Site Johannesbur[...]
Genpact-Johannesburg
Agreement. You are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to associates, facilitating team meetings, and meeting defined quality...
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Excellerate-South Africa
Service Charges Analyst
Who we are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including...
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