Service Desk Jobs in Durban
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Search Results - Service Desk Jobs in Durban
Tradelink-Durban
Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification....
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Liham Consulting Pty (Ltd)-Durban
Job Description
Performing end to end systems testing
Preparing and circulating all reports to relevant stakeholders
Managing system/technical issues by logging service desk tickets with IT
Leading the identification, development...
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HR Genie-Mount Edgecombe, 17 km from Durban
JOB PURPOSE STATEMENT
The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation...
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Datafin IT Recruitment-Durban
time at the Service Desk.
• Ensure administration is always up to date in systems.
• Respond to work communications quickly and effectively.
• Have a “get it done now” attitude.
• Ensure sufficient diligence prior to escalation to management.
• Ensure...
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Service Desk jobs – More locations:
First Technology-Durban
Engineers are unable to
• Be a mentor to lower tiered Engineers
• Ability to write Work Instructions and Standard Operating Procedures for common tasks
• Work within a Service Desk ticketing application and ensure that tickets assigned to you...
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Datafin IT Recruitment-Durban
CRM, Service Desk).
Continuous Improvement & Compliance –
• Stay updated with the latest security threats, technologies, and best practices.
• Define and implement standard operating procedures (SOPs).
• Conduct vulnerability audits to ensure...
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BETSoftware-Durban
guiding the team through challenging and high-pressure scenarios.
Qualifications
• Diploma or Degree in Computer Systems advantages
• At least 3 years’ experience in supervising or team lead within a Telecoms/Service desk.
• Proven experience in leading...
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NTT Ltd.-Durban
are resolved. Drafts and maintains policy, standards and procedures for the Client service or service desk functions. Ensures that the catalogue of requestable and supported services is complete and current.
Work Outputs
Manage the Service Delivery...
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