Service Desk Jobs in Durban
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Search Results - Service Desk Jobs in Durban
Growth ResourcingDurbanworkable.com
Our client is seeking a motivated and technically skilled Technical Analyst to join their in-house Service Desk team. Reporting to the Head of Service, you will provide high-quality second-line technical support and expertise to a diverse client...
New World Personnel ConsultantsDurban
on data driven insights and trends, and create and maintain accurate data, dashboards, and management reports.
Key Outcomes Prepare and circulate all daily reports to relevant stakeholders.
Manage system/technical issues by logging service desk tickets...
Growth ResourcingDurban
Experience
• Previous experience in a Telecoms Support, Service Desk, or Technical Support role is preferred.
• Strong understanding of telecoms technologies including VoIP, SIP, hosted telephony, broadband, and mobile services.
• Good knowledge...
Growth ResourcingDurbanworkable.com
engineers, suppliers and internal teams to resolve complex issues.
• Provide guidance and support to 1st Line Engineers where required.
Requirements
• 2–3 years of experience in IT support, service desk, or a Managed Services environment.
• Proven...
Service Desk jobs – More locations:
CapitalHStellenbosch, 1233 km from Durban
infrastructure incidents and service requests escalated from the Service Desk.
• Manage backups, monitoring, patching and disaster recovery activities.
• Collaborate with global IT teams, vendors and Level 3 specialists to maintain reliable IT services...
Growth ResourcingDurbanworkable.com
with IT policies, security standards, and compliance requirements
• Deliver exceptional customer service while maintaining professionalism and empathy
Requirements
• Minimum of 2 years experience within an IT Helpdesk or Service Desk environment
• Good...
CapitalHStellenbosch, 1233 km from Durban
infrastructure incidents and service requests escalated from the Service Desk.
• Manage backups, monitoring, patching and disaster recovery activities.
• Collaborate with global IT teams, vendors and Level 3 specialists to maintain reliable IT services...
Growth ResourcingDurbanworkable.com
in a dynamic and service-driven environment.
Key Responsibilities
• Deliver Level 3 technical support for customer issues escalated from the Service Desk, ensuring timely and effective resolution
• Proactively monitor and manage support ticket queues to meet...
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