Contact Centre Jobs in Durban
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Search Results - Contact Centre Jobs in Durban
Believe Resourcing-Durban
Head of Operations
Umhlanga, Durban
Full-Time, On-Site
Salary: R80,000 – R110,000 per month
About the Client
Our client is a leading global player in contact centre solutions, renowned for delivering exceptional customer experiences across diverse...
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Mindmatch Consulting-Durban
The role
We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across...
Talksure Pty Ltd-Durban
At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities.
With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work...
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Performability-Durban
and annualised budget process
Key Requirements
Professional Experience:
• 2+ years Experience of managing a workforce planning team, ideally within an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Desired: Award winning...
Werken Bij Customconnect-Durban
As a Contact Centre Planner, your primary responsibility will be to ensure optimal resource utilization and operational efficiency within our contact centre. You will focus on developing staffing schedules, implementing workforce management...
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Performability-Durban
revenue generation
Key Requirements
Professional Experience:
• Contact centre operational management and strategic planning experience
• Effective leadership through team building , development, and a strong coaching culture
• Highly focussed and driven...
Talksure Pty Ltd-Durban
Talksure is growing and we are on the hunt for experienced Team leaders to lead, coach and develop our incoming teams.
We are an outbound contact center that specializes in insurance products for the South African market. We are target driven...
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Contact Centre jobs – More locations:
Performability-Durban
an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Strong analytical and problem-solving skills, with the ability to analyse complex data sets and translate them into actionable insights.
• Advanced proficiency...
Werken Bij Customconnect-Durban
About Us:
We are a rapidly growing technology company specializing in solutions for outsourced contact centres. Our newly developed platform is designed to optimize contact centre operations and is also offered as a SaaS product to external clients...
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Performability-Durban
Experience of forecasting and scheduling for complex operations
• Proven experience of designing and implementing contact centre resource models, impact assessments and scenarios to influence and communicate
• Advanced use of MS Office suite packages...
Talksure Pty Ltd-Durban
Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills
CHARACTERISTICS OF THE REQUIRED CANDIDATE
1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual...
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Discovery Limited-Durban
DC- Insure - Telesales Consultant - Park Square (KZN)
Business Unit: Discovery Connect
Function: Call Center / Contact Center
Date: 29 Jan 2025
Job Description:
1. Identifying sales opportunities.
2. Answering inbound calls timeously and making...
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Believe Resourcing-Durban
operational performance for multiple international clients. This leadership role ensures that all client KPIs and SLAs are met while managing a high-performance contact centre team in a BPO environment.
Why Join Them?
• Strategic Leadership: Take full...
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CXP are now part of the Huntswood Group-Durban
of safety regulations and maintenance procedures.
• Exceptional leadership and communication skills.
• Proficiency in maintaining operational budgets and resource management.
Desirable Skills
• Experience of working in a Contact Centre environment.
Core...
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Discovery Limited-Durban
Business Unit: Discovery Connect
Function: Call Center / Contact Center
Date: 1 Feb 2025
Job Description
The successful individual will be required to conduct Discovery Flexicare telesales, performing the following key outputs:
1. Identifying...
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