Contact Centre Jobs
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Search Results - Contact Centre Jobs
Communicate RecruitmentJohannesburg
Job Description: Lead, coach, and develop a team of contact centre staff to achieve performance targets
Drive service excellence, ensuring a consistent, high-quality customer experience
Manage daily operations, including workforce planning...
The Legends AgencyCape Town
Engineering Manager - Contact Centre Platforms
Lead the transformation of high-volume contact centre ecosystems at scale
Remote role with global impact across customer experience platforms
About Our Client
Our client a global technology company...
Communicate RecruitmentCape Town
The profile:
• Minimum of 5+ years leading high-volume contact centre operations
• Intermediate SQL skills
• SELECT. JOIN. WHERE. (If those words don't scare you, keep reading)
• Excel wizardry and a love for data that tells a story
• Experience...
ECNCarletonville
A leading technology solutions provider is seeking a Systems Integrator for Voice Recording & Contact Center Solutions. The role involves technical ownership, implementation, support, and delivery of enterprise solutions. The ideal candidate should...
Communicate RecruitmentJohannesburg
Job Description:
• Inspire, guide, and develop a multi-functional team to achieve performance targets
• Foster a positive, accountable, and high-energy team culture
• Manage the day-to-day performance of the contact centre to ensure seamless...
Boardroom AppointmentsJohannesburg
Proven experience in fulfilling customer orders and implementing UCC solutions and products.Specific experience with SIP Trunks, Hunt Lines, HPBX, MPBX, Contact Centre Solutions, WebEx, Operator Connect, Microsoft Teams (including Direct Connect...
SA Commercial (Pty) LtdCape Town
Requirements:
• Fluent in French and English (spoken and written)
• Minimum Grade 12 / Matric
• Strong communication and problem-solving skills
• Customer service experience is advantageous
• Previous inbound/outbound contact centre experience...
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Boardroom AppointmentsSoshanguve
principlesBusiness analysis and designImplementation and maintenance of financial and contact centre systems and proceduresProject Management principles and methodologiesSystems Development Life Cycle (SDLC)Bank Business ModelGrade 12 National Certificate...
CapitalHKuils River
operational performance, compliance, stakeholder engagement and people leadership in a contact centre collections environment.
Qualifications & Experience
• Grade 12.
• BCom Management qualification advantageous.
• Diploma in Credit Management advantageous...
CapitalHKuils River
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
Boardroom AppointmentsJohannesburg
A leading UCC solutions provider in Johannesburg is seeking a professional to implement and configure tailored UCC solutions for clients. The role demands extensive experience with SIP Trunks, Contact Centre Solutions, and training on various...
CapitalHCape Town
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
Santam InsuranceBellville
in short term insurance, commercial lines and/or Agri assets
Good understanding of contact centre processes, systems (namely, Policy Centre, Avaya, USD, NQR, Mainframe and WebE).
Coaching skills and experience
Previous Quality Assurance experience...
Datafin IT RecruitmentCape Town
contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services Engineer will be responsible for the end-to-end delivery of their solutions, from planning and design...
Datafin IT RecruitmentDurban
and positive experience. Applicants must have Matric/Grade 12 or equivalent with 2-3 years Contact Centre Sales experience and be proficiency with MS Office Suite and CRM software. Please note this role is Commission-based ONLY.
DUTIES:
• Meet and exceed...
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