Contact Centre Jobs
1 - 15 of 43
Search Results - Contact Centre Jobs
The Legends Agency-Cape Town-
Engineering Manager - Contact Centre Platforms
Lead the transformation of high-volume contact centre ecosystems at scale
Remote role with global impact across customer experience platforms
About Our Client
Our client a global technology company...
Read more
Datafin IT Recruitment-Cape Town-
qualification or equivalent experience essential.
• Proven track record in revenue (10+ years) and revenue management (3+ years).
• A deep understanding of the SA tech industry, specifically within the Contact Center, Cloud Communications, and Customer...
Read more
PM Connection-Cape Town-
Core Job Responsibilities
• Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration).
• Analyze...
Read more
The Skills Mine-Johannesburg-
at first point of contact where possible
• Escalate complex queries according to internal processes
• Meet individual and team performance targets, including quality and productivity metrics
• Maintain a high level of customer service and professionalism...
Read more
Hire Resolve.com-Johannesburg-workable.com-
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre...
Read more
Vox Telecommunications-Pretoria-
term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers dedication
• Remain in frequent contact with the clients in your responsibility to understand their needs
• Respond...
Read more
IOCO-Johannesburg-
of the contact centre and BPO industry, the ability to manage complex consultative sales cycles, and a passion for solving client problems through outsourcing solutions. The successful candidate will thrive in a fast-paced, entrepreneurial environment and possess...
Read more
View Contact Centre jobs in:
Datafin IT Recruitment-Johannesburg-
ENVIRONMENT:
A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents...
Read more
Riseup Management-Durban-
shift BPO.
Contact centre system performance and optimisation
• Manage and optimise contact centre platforms (ACD/IVR, predictive diallers, VoIP/SIP, call recording, QA, and omni-channel tools
• Partner with Operations and WFM to design routing...
Read more
Milton Resourcing-Cape Town-
A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while...
Read more
Datafin IT Recruitment-Durban-
ENVIRONMENT:
A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You'll work on Backend development (80%) with Frontend...
Read more
Sanlam-Bellville-sanlamcloud.co.za-
and/or Agri assets
• Good understanding of contact centre processes, systems (namely, Policy Centre, Avaya, USD, NQR, Mainframe and WebE).
• Coaching skills and experience
• Previous Quality Assurance experience advantageous
• Excellent computer literacy...
Read more
Standard Bank Group-Cape Town-smartrecruiters.com-
and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products...
Read more
SDC-Kempton Park-freerecruit.co.za-
If you haven’t worked in a contact centre ideally you have experience in a customer driven environment)
Excellent telephone etiquette and friendly communication
Confident at resolving problems
Flexible to work over a rotating roster
We offer an attractive...
Read more
Mindera-South Africa-workable.com-
Mindera is looking for an experienced Engineering Manager to lead and scale engineering capabilities within a large-scale contact centre ecosystem. This role sits at the heart of the customer experience, directly influencing how millions of customer...
Read more
123
Companies now hiring:
Contact Centre jobs – Similar offers:
Don’t miss out on new vacancies!
Create a job alert for: Contact Centre
It's free, and you can cancel email updates at any time
123