Contact Centre Jobs in Johannesburg
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Search Results - Contact Centre Jobs in Johannesburg
Trending Talent Solutions-Johannesburg-
A contact centre management company is seeking a Contact Centre Manager to deliver high standards of service while managing resources effectively. This role requires at least 5 years of experience in a contact centre and 2 years in a leadership...
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Cre8work-Johannesburg-
Job description
Requirements
§ Matric is compulsory
§ Strong communication skills
§ Presentable
§ Clear criminal record
Duties and Responsibilities
• Answering phones from customers professionally and responding to customer inquiries and...
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Trending Talent Solutions-Johannesburg-
ROLE SUMMARY
The Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective and efficient use of Contact Centre staff and technology resources to monitor, analyze and plan improvements...
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The Recruiters-Johannesburg-
Our client is growing rapidly and they currently have a vacancy for an Outbound Sales Consultant / Contact Centre Sales Agent.
Requirements
• Proven outbound sales experience, preferably in a fast-paced call centre or telesales environment.
• Lead...
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Standard Bank of South Africa Limited-Johannesburg-
Required
Client Coverage
Personal and Private Banking
1. 2 years
Exposure in either Fraud or Risk. Contact Centre experience would be an advantage.
Additional Information
• Adopting Practical Approaches
• Articulating Information
• Documenting Facts...
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Jordan HR-Johannesburg-
Language is a Must: C1-C2 German language proficiency is required (near-native/fluent).
• Experience: A minimum of three (3) years of hands-on experience in transaction support, payments, e-commerce dispute resolution, or a contact center environment...
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Netsurit-Johannesburg-
service requests are handled efficiently, within SLA, and with a strong focus on prioritization and communication. This role helps drive operational excellence in our contact center environment.
Key Responsibilities:
• Monitor and manage the inbound...
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Freerecruit-Johannesburg-freerecruit.co.za-
The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs to improve individual and organizational performance. […]
Assess training needs...
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Business Capital Group-Johannesburg-
Job Responsibilities
• Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services...
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Sanlam-Johannesburg-sanlamcloud.co.za-
is focused on managing consultants within the contact centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Mentors team and gives constant real-time support in terms of query resolution.
What will make you...
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Milton Resourcing-Johannesburg-
SQL or data querying skills (advantageous).
• Solid understanding of contact centre technology and telephony environments.
Operational & Analytical Skills
• Strong campaign analysis, problem-solving, and optimisation capability.
• Deep understanding...
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Z&A Recruitment-Johannesburg-freerecruit.co.za-
Our clients contact center is rapidly expanding and we are looking for exceptional customer focused team players to join their team, working with potential future clients in identifying the right product or service for them.
Requirements: Excellent...
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Deka Minas Pty Ltd T/A Deka Minas-Johannesburg-
squads.
Background and Experience Required:
• Years of Experience: 3-5 years in Salesforce, 3-5 years Contact Center experience, 5 years in the IT industry/Financial services.
• Industry Experience: Must-have skills include experience in contact center...
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Sanlam-Johannesburg-sanlamcloud.co.za-
Insurance Consultant
Date: 10 Dec 2025
Location:
Johannesburg, Gauteng, ZA
Company: Sanlam Group
Career Opportunity
Santam Operations, Personal Contact Centre has a position available for an Insurance Consultant based in Hill On Empire...
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Sanlam-Johannesburg-sanlamcloud.co.za-
Term Insurance
• Computer Literacy (MS Office package)
• Experience in a client service environment
• Experience in contact centre technology applications
• Good understanding of contact centre processes and SLA’s
Competencies...
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