Contact Centre Jobs in Johannesburg
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Search Results - Contact Centre Jobs in Johannesburg
Boardroom AppointmentsJohannesburg
A leading recruitment firm is seeking an experienced Avaya Engineer (L3) in Johannesburg, South Africa. The role involves providing IT technical support to ensure teams have access to their devices and data globally. Candidates should have 6-8 years...
Mototeam (Pty) LtdJohannesburg
Requirements:
• Grade 12 or equivalent; tertiary qualification (certificate/diploma/degree) advantageous.
• 23 years experience in a customer service or contact centre environment; dealership experience preferred.
• Proficient in MS Office; knowledge of CMS...
CallForceJohannesburg
A leading recruitment agency in Johannesburg is seeking a recruitment generalist to manage the full recruitment cycle for various levels. Ideal candidates will have 2-4 years of experience in recruitment, preferably within the Contact Centre/BPO...
Callforce DirectJohannesburg
Improvement: Stay current with industry trends and best practices, integrating them into training curricula.
Qualifications:
• Minimum 2 years’ experience in FSP training within a BPO or contact centre environment.
• Strong knowledge of sales methodologies...
Santam InsuranceJohannesburg
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing. Candidates should have...
PlaceTalentJohannesburg
stakeholders to support. service delivery and performance improvement.Minimum Requirements:Contracts Management qualification (essential).Contact Centre Operations (Level 4), Operations Management. Business Management, or Data Analysis (advantageous).Minimum 5...
Santam InsuranceJohannesburg
in short term insurance, commercial lines and/or Agri assets
Good understanding of contact centre processes, systems (namely, Policy Centre, Avaya, USD, NQR, Mainframe and WebE).
Coaching skills and experience
Previous Quality Assurance experience...
Dananda TalentJohannesburg
and documentation
• Support readiness for internal and external audits
Key Requirements
• 25+ years experience in quality assurance, auditing, or compliance within a BPO/KPO or sales-driven environment
• Experience auditing telesales, contact centre, or digital...
DataFin RecruitmentJohannesburg
n8n and conversational bots in Flo wise. This is a hands‑on technical role with clear opportunities to grow into a full Technical Specialist.
DUTIES
Assist with the installation, configuration, and testing of VoIP and contact centre systems.
Provide...
Dananda TalentJohannesburg
to-end audit cycles across:
• Telesales and contact centre environments
• Digital sales funnels and lead conversion journeys
• Partner and affiliate sales channels
• Ensure alignment to internal governance standards and external regulatory requirements...
Dananda TalentJohannesburg
to-end audit cycles across:
• Telesales and contact centre environments
• Digital sales funnels and lead conversion journeys
• Partner and affiliate sales channels
• Ensure alignment to internal governance standards and external regulatory requirements...
GoTyme ZA (South Africa)Johannesburgworkable.com
MBA or equivalent preferred).
• 10+ years of experience in Customer Experience, Customer Care, Digital, or Customer Strategy roles.
• Proven track record of leading customer care/contact centre transformation and omnichannel strategy.
• Experience...
One SparkJohannesburg
of 5 years of experience as a Dialer Manager in a Contact Centre is required.
• Minimum of 2 years of experience in interpreting and analysing call centre data
• Experience working on Connex One platform or similar dialer platform.
• Expert capability...
SanlamJohannesburgsanlamcloud.co.za
in Commercial Lines Short Term Insurance
• Computer Literacy (MS Office package)
• Experience in a client service environment
• Experience in contact centre technology applications
• Good understanding of contact centre processes and SLA’s...
Stonebridge HR SolutionsFourways, 20 km from Johannesburg
at least 2 years
• Customer Service: at least 3 years
• Contact Centre Operations (Level 4)
• Operations Management
• Business and Management Development
• Data Analysis
• Drivers license
Technical skills:
• Computer literacy, e.g., MS Office suite...
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