Contact Centre Jobs in Johannesburg
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Search Results - Contact Centre Jobs in Johannesburg
Isilumko Staffing (JHB)Johannesburg
Predictive Dialler Specialist (Hands-On Campaign Manager) — Banking Contact Centre
Location: JohannesburgEmployment Type: PermanentIndustry: Banking / Financial Services
About the Role
Our client in the banking sector is seeking a highly...
Boardroom AppointmentsJohannesburg
Proven experience in fulfilling customer orders and implementing UCC solutions and products.Specific experience with SIP Trunks, Hunt Lines, HPBX, MPBX, Contact Centre Solutions, WebEx, Operator Connect, Microsoft Teams (including Direct Connect...
Mpete Business ConceptsJohannesburg
Minimum Requirements: Matric
2 years operational experience at a Contact Centre Client services environment...
Santam InsuranceJohannesburg
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing. Candidates should have...
IOCOJohannesburg
of the contact centre and BPO industry, the ability to manage complex consultative sales cycles, and a passion for solving client problems through outsourcing solutions. The successful candidate will thrive in a fast-paced, entrepreneurial environment and possess...
Boardroom AppointmentsJohannesburg
A leading UCC solutions provider in Johannesburg is seeking a professional to implement and configure tailored UCC solutions for clients. The role demands extensive experience with SIP Trunks, Contact Centre Solutions, and training on various...
The Skills MineJohannesburg
Requirements:
• A minimum of 1–2 years of customer service/contact centre experience.
• Good verbal and written communication skills.
• Experience in banking/financial services or fintech (advantageous).
• Experience in Web/App/WhatsApp chat...
Datafin IT RecruitmentJohannesburg
skills in the world of unified communication, contact centers, workflow automation and AI-driven solutions. You will be assisting with solution deployments, support integrations (CRM, APIs, transcription tools, chatbots), and help build workflows using...
Callforce DirectJohannesburg
Job Title: Global Business Development Executive
Location: South Africa (Johannesburg or Cape Town)
Reports to: CEO
Type: Full-time
About CallForce:
CallForce is a proudly South African BPO provider delivering world-class contact centre solutions...
Santam InsuranceJohannesburg
of their policy needs.
Qualification and Experience
Minimum 2 years’ experience in Personal Lines Short Term Insurance
Minimum 5 years’ experience in Commercial Lines Short Term Insurance
Experience in a client service environment
Experience in contact centre...
Network RecruitmentJohannesburg
awareness, risk management, and risk reporting
• Quantitative analysis, data quality, and data compliance
• Contact centre customer relationship management and workflow management
• Compliance, difficult calls management, and query resolution
• Promote good...
Deka Minas Pty Ltd T/A Deka MinasJohannesburg
years in Salesforce, 3-5 years Contact Center experience, 5 years in the IT industry/Financial services.Industry Experience: Must-have skills include experience in contact center technologies using AVAYA, IVR, ACD, Voice biometrics & dialer...
Isilumko Staffing (JHB)Johannesburg
performance insights
Required Skills & Qualifications
• Hands-on experience with predictive dialler platforms such as Avaya, Genesys, NICE, or similar technologies
• Strong understanding of banking contact centre operations
• Knowledge of banking regulatory...
Datafin IT RecruitmentJohannesburg
lifecycle, from initial design to successful implementation and ongoing optimisation.
• Solution Architecture & Design: Architect, design, and deploy bespoke VoIP and contact center solutions that meet and exceed client expectations.
• Technical Leadership...
WatersEdge SolutionsJohannesburg
or brokerage workflows
• Background in service desk, contact centre, or client onboarding roles
• Familiarity with HRIS integrations and CSV/Excel data templates
What's On Offer
• Exposure to global clients and fast-growth fintech environments
• Opportunity...
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