Customer Experience Jobs in Johannesburg
1 - 15 of 102
Search Results - Customer Experience Jobs in Johannesburg
Absa Group-Johannesburg
insights expertise. Responsible for designing, executing and managing research initiatives end to end, that generate actionable insights to improve customer experience and inform strategic decision‑making. This role blends strategic and tactical CX market...
Top Talent Professional Services-Johannesburg
Channel Partner Manager
The Channel Manager owns the recruitment, onboarding, commercial management, operational performance, and customer experience of the physical counter partner network (retail/agent drop-off & pick-up points, kiosks...
Foxelli Group-Johannesburg
to enhance customer experiences and streamline processes. The ideal candidate should have e-commerce experience and strong analytical skills to transform customer feedback into actionable insights. This position offers a remote working option and competitive...
Edge Executives-Johannesburg
and customer experience.
This role owns the full lifecycle of a national counter partner network, including recruitment, onboarding, commercial structuring, operational performance, and continuous optimisation. You will drive coverage, throughput, service...
Mr Price Group-Johannesburg
Candidates should have at least 3 years of experience in a similar managerial position. This position offers an opportunity to make a significant impact on store performance and customer satisfaction.
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Communicate Recruitment-Johannesburg
required
Customer Experience & Support
Ensure a seamless customer experience across the online channel
Respond to customer queries related to orders, delivery, returns, and availability
Liaise with courier partners to resolve delivery issues
Maintain...
Cash Crusaders-Johannesburg
A leading retail company in Johannesburg is seeking an experienced Assistant Manager to enhance store performance and deliver outstanding customer service. The ideal candidate will have proven retail management experience and strong leadership...
Customer Experience jobs – More locations:
Service Solutions-Johannesburg
visual identity, and customer experience
• Monitor market trends, competitors, and customer insights
🔹 Buying & Merchandising
• Select and curate product ranges aligned with the brand DNA and local market...
Mr Price Group-Johannesburg
counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters...
Network Recruitment-Johannesburg
Key Responsibilities:
• Define and execute AI strategy aligned to business goals across the organisation.
• Design and deliver AI solutions (GenAI, NLP, chatbots, voice bots, and LLMs) to improve customer experience and operational efficiency...
Jobs 4 All-Johannesburg
business objectives.
• Prepare and present monthly sales performance reports, market intelligence, and strategic insights for executive review.
• Lead cross-functional initiatives aimed at improving customer experience, loyalty, and long-term client...
Network Recruitment-Johannesburg
Our client is a a leading player in the financial services industry, committed to delivering innovative digital solutions that enhance customer experience and operational efficiency.Responsibilities:
• Develop, test, and deploy mobile applications...
Talent on Tap-Johannesburg
supplier relationships relevant for SA operations.
5. Customer Experience: Drive initiatives enhancing customer satisfaction in our Cape Town, Johannesburg, and other SA locations.
6. Compliance: Assist in ensuring compliance with health, safety, labour...
The Recruitment Council-Johannesburg
for profitable growth, service excellence, and superior customer experience across a defined region, ensuring we deliver all short-term insurance products to our target market.
Responsibilities:
• Strategic Leadership: Design, implement, and control...
Communicate Recruitment-Johannesburg
connected via API-driven integrations and connected services
Identify, prioritise, and escalate issues impacting site stability, customer experience, performance tracking, or fulfilment
6. Reporting, Insights & Continuous Improvement
Own reporting across...
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