Customer Experience Jobs in Johannesburg
1 - 15 of 106
Search Results - Customer Experience Jobs in Johannesburg
Clicks Group Limited-Johannesburg-
that professional service is provided to customers by Call Centre Staff. Ensure Service Level Agreement (SLA) requirements are met. Ensure pharmacy call centre systems and solutions support customer service outcomes.Job Objectives:To effectively lead and manage...
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Top Talent Professional Services-Johannesburg-
Channel Partner Manager
The Channel Manager owns the recruitment, onboarding, commercial management, operational performance, and customer experience of the physical counter partner network (retail/agent drop-off & pick-up points, kiosks...
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Postbank (SOC) Ltd-Johannesburg-
A leading South African bank is looking for a digital banking leader to manage and innovate across multiple self-service channels, ensuring excellence in customer experience. The ideal candidate will have over 10 years in the banking sector...
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Edge Executives-Johannesburg-
and customer experience.
This role owns the full lifecycle of a national counter partner network, including recruitment, onboarding, commercial structuring, operational performance, and continuous optimisation. You will drive coverage, throughput, service...
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ECN-Johannesburg-
or ICT, with a strong commercial acumen and proven ability to execute strategic objectives. Responsibilities include driving profitability, market expansion, and enhancing customer experience in a rapidly evolving digital landscape.
This role offers...
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Communicate Recruitment-Johannesburg-
required
Customer Experience & Support
Ensure a seamless customer experience across the online channel
Respond to customer queries related to orders, delivery, returns, and availability
Liaise with courier partners to resolve delivery issues
Maintain...
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Klrecruitment Co-Johannesburg-
and optimize customer engagement throughout the
player lifecycle. Drive operational excellence and contribute to
business transformation initiatives. Collaborate with internal
teams to enhance customer experience, efficiency, and
profitability. Stay updated...
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Customer Experience jobs – More locations:
Sydsen-Johannesburg-
Analyze data and trends to identify areas for improvement in processes and customer service delivery
• Develop and implement strategies to enhance customer experience and loyalty
• Collaborate with other departments to address customer issues and improve...
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AngelCare-Johannesburg-
and building strong relationships with our customers. Our team is dedicated to delivering a positive customer experience that exceeds expectations. Position Overview: We are seeking a highly motivated and customer-focused individual to join our team...
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Core Group-Johannesburg-
workings.
You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your...
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Network Recruitment-Johannesburg-
Our client is a a leading player in the financial services industry, committed to delivering innovative digital solutions that enhance customer experience and operational efficiency.Responsibilities:
• Develop, test, and deploy mobile applications...
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Network Recruitment-Johannesburg-
Managers
• Drive continuous improvement in sales efficiency and customer experience
• Develop compelling commercial proposals to win new business
• Lead and engage team members to achieve high performance and engagement
Key Performance Indicators (KPIs...
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Network Recruitment-Johannesburg-
Key Responsibilities:
• Define and execute AI strategy aligned to business goals across the organisation.
• Design and deliver AI solutions (GenAI, NLP, chatbots, voice bots, and LLMs) to improve customer experience and operational efficiency...
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Jobs 4 All-Johannesburg-
business objectives.
• Prepare and present monthly sales performance reports, market intelligence, and strategic insights for executive review.
• Lead cross-functional initiatives aimed at improving customer experience, loyalty, and long-term client...
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Level-Up-Johannesburg-
performance analysis and call listening Maintain high call quality, script adherence and customer experience Manage productivity (talk time, attendance, breaks) Facilitate training and team development Share best practices and improve conversion performance...
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