Customer Experience Jobs in Johannesburg
1 - 15 of 214
Search Results - Customer Experience Jobs in Johannesburg
Tafadzwa Consulting-Johannesburg
Tafadzwa Consulting in Gauteng seeks a Senior Officer: Quality Assessment to report to the Manager: Customer Experience Centre Enablement. The incumbent ensures that quality standards and procedures are met and aligned with relevant legislation...
1001 Absa Bank-Johannesburg
Absa Bank Limited is seeking a professional to deliver day-to-day knowledge work in customer experience, with emphasis on service standards and efficient deal facilitation. The role supports contract administration and FAIS regulatory compliance...
Datafin IT Recruitment-Johannesburg
ENVIRONMENT:
A leading Cloud Solutions company is on the hunt for Customer Experience Leaders who will play a vital role in supporting the retention and growth of the company’s valuable existing customer base. Operating as the account management...
absa-Johannesburg
Absa Bank Limited is seeking a senior leader to shape the future of customer experience, designing journeys with the customer at the centre and driving service excellence across channels.
The role requires 10-15+ years of senior leadership in CX...
The Recruitment Council-Johannesburg
Role: Head of Customer Experience
Category: Insurance
Location: Gauteng
Salary: Market-related
Our client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment...
Mototeam (Pty) Ltd-Johannesburg
Duties include
• Welcoming customers and visitors in a professional and friendly manner.
• Managing the dealership switchboard and directing calls efficiently.
• Assisting with customer enquiries and ensuring an exceptional customer experience...
TransUnion-Johannesburg
TransUnion GCC Africa is seeking a Quality Assurance Analyst to assess Sales and Customer Support performance through structured calls and ticket evaluations. You will use QA scorecards and SOPs to measure communication quality, data accuracy...
Customer Experience jobs – More locations:
Datafin IT Recruitment-Johannesburg
ENVIRONMENT:
A leading Cloud Solutions company is on the hunt for Customer Experience Leaders who will play a vital role in supporting the retention and growth of the company's valuable existing customer base. Operating as the account management...
Tafadzwa Consulting-Johannesburg
Job Summary
Our Client is seeking a Senior Officer: Quality Assessment who reports to the Manager: Customer Experience Centre Enablement, the successful incumbent is responsible for ensuring that quality standards and procedures are met and aligned...
Vodafone Group Plc-Johannesburg
network and service performance, identifies customer-impacting issues, and drives rapid resolution to safeguard customer experience. E2E Network Assurance proactively protect and enhance customer experience by providing visibility, analysis, and technical...
Boardroom Appointments-Johannesburg
A leading recruitment firm is seeking a Senior Specialist Customer Experience Journey Architect in Johannesburg. You will innovate business processes, enhance customer journeys, and lead projects for continuous improvement.
The ideal candidate holds...
The Recruitment Council-Johannesburg
Are you a strategic Client Experience leader with a passion for creating exceptional customer journeys and driving organisational transformation?
Our client, a leading organisation within the financial services sector, is seeking an experienced...
Dananda Talent-Johannesburg
Key Responsibilities
• Conduct call audits, deal reviews, and process audits across telesales and digital sales channels
• Evaluate sales interactions against quality standards, scripts, compliance requirements, and customer experience benchmarks...
Vodafone Group Plc-Johannesburg
network and service performance, identifies customer-impacting issues, and drives rapid resolution to safeguard customer experience. E2E Network Assurance proactively protect and enhance customer experience by providing visibility, analysis, and technical...
Isilumko Staffing (JHB)-Johannesburg
Escalate complex issues appropriately.
• Meet SLAs and quality standards.
• Comply with FICA, FAIS (where applicable), POPIA and internal policies.
• Maintain confidentiality.
• Contribute to excellent customer experience....
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