Customer Experience Jobs in Johannesburg
1 - 15 of 149
Search Results - Customer Experience Jobs in Johannesburg
Mototeam (Pty) Ltd-Johannesburg-
Duties include
• Welcoming customers and visitors in a professional and friendly manner.
• Managing the dealership switchboard and directing calls efficiently.
• Assisting with customer enquiries and ensuring an exceptional customer experience...
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Datafin IT Recruitment-Johannesburg-
ENVIRONMENT:
A leading Cloud Solutions company is on the hunt for Customer Experience Leaders who will play a vital role in supporting the retention and growth of the company’s valuable existing customer base. Operating as the account management...
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Ithemba Recruitment- Sourcing Top Talent-Johannesburg-
uses information from the customer experience to gain insights from the customers unique perspective. The goal of BM is to augment the customer experience and cultivate customer loyalty.Duties and responsibilities:Champion opportunities to consistently...
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The Recruitment Council-Johannesburg-
Role: Head of Customer Experience
Category: Insurance
Location: Gauteng
Salary: Market-related
Our client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment...
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Ithemba Recruitment- Sourcing Top Talent-Johannesburg-
and benefits to retain their business.
Client Servicing: The ability to respond to client requirements, queries and complaints and log order entries into relevant company system.
Mind of Customer Experience: Within the Bank Customer Experience Framework...
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Datafin IT Recruitment-Johannesburg-
ENVIRONMENT:
A leading Cloud Solutions company is on the hunt for Customer Experience Leaders who will play a vital role in supporting the retention and growth of the company's valuable existing customer base. Operating as the account management...
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HR Genie-Johannesburg-
We are seeking a highly experienced Senior Collaboration Technical Architect to lead the design, architecture, and technical strategy of enterprise collaboration, unified communications, contact center, and customer experience solutions...
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Customer Experience jobs – More locations:
The Recruitment Council-Johannesburg-
Are you a strategic Client Experience leader with a passion for creating exceptional customer journeys and driving organisational transformation?
Our client, a leading organisation within the financial services sector, is seeking an experienced...
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First National Bank Namibia Limited-Johannesburg-
our retail and commercial banking segments in teams working on credit analytics, product development, process and technology development, financial, fraud and risk analysis, customer experience, usability, brand and financial management roles, just...
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The Recruitment Council-Johannesburg-
Are you a strategic Client Experience leader with a passion for creating exceptional customer journeys and driving organisational transformation?
Our client, a leading organisation within the financial services sector, is seeking an experienced...
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Dananda Talent-Johannesburg-
Key Responsibilities
• Conduct call audits, deal reviews, and process audits across telesales and digital sales channels
• Evaluate sales interactions against quality standards, scripts, compliance requirements, and customer experience benchmarks...
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The Legends Agency-Johannesburg-
The main focus areas include executing sales strategies, managing the full sales cycle, and collaborating with Marketing and Operations to deliver an exceptional customer experience.
Key Responsibilities
• Identify and secure new business opportunities...
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Isilumko Staffing (JHB)-Johannesburg-
Escalate complex issues appropriately.
• Meet SLAs and quality standards.
• Comply with FICA, FAIS (where applicable), POPIA and internal policies.
• Maintain confidentiality.
• Contribute to excellent customer experience....
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OttoBauthentic-Johannesburg-
annually
• Food quality and operational audit scores (>85%)
• Customer experience metrics (GES, complaints within KPI)
• Staff and management turnover targets
• Leadership bench strength and talent pipeline...
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Dananda Talent-Johannesburg-
environments
• Proven experience auditing sales operations, particularly in contact centres and digital sales environments
• Strong understanding of sales governance, revenue assurance, and customer experience standards
• Experience with omnichannel sales...
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