Customer Service Team Leader Jobs in Johannesburg
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Search Results - Customer Service Team Leader Jobs in Johannesburg
The Recruiters-Johannesburg-
and identify systemic service improvements.
• KPIs: Monthly dashboards by 5th, 90% data accuracy, 3+ annual process improvements.
6. Team Leadership & Culture
• Build, coach, and appraise a high-performing service team.
• Embed accountability and empathy...
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Sanlam-Johannesburg-sanlamcloud.co.za-
Inspires, leads, engages, coaches, develops and motivates a team of dynamic and successful customer-facing agents to deliver the best service in the insurance industry.
• Manages people related matters i.e., attendance, absence and attrition within...
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The Good Human (Pty)Ltd-Johannesburg-
activities, especially when escalated by customer support or automated detection tools. Ensure compliance with anti-money laundering (AML) protocols, and verify documentation and sources of funds, when necessary, especially in high-stakes gameplay.
• Liaise...
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ITRS-Johannesburg-freerecruit.co.za-
Reporting to the Customer Service Team Leader, the primary responsibility of this role is to provide superior customer service and maximize sales opportunities by enhancing the customer support experience across all brands and to support...
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Edge Executives-Johannesburg-
investigations.
• Identify and independently report suspicious transactions to the MLRO/deputy.
• Handle chargeback disputes and compile daily risk reports under the Payments & Risk Team Lead.
What You Bring
• Matric / NQF 4 qualification.
• Minimum 2 years...
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Focus Kamoso (Pty) Ltd-Johannesburg-
to ensure long-term business growth and success.
Key Responsibilities
• Lead the South African commercial team, ensuring exceptional customer service and sales performance.
• Define national sales targets and develop short- and long-term strategies...
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Edge Executives-Johannesburg-
/deputy when warranted; conduct enhanced ongoing monitoring and additional due diligence.
• Analyse and manage chargeback disputes end-to-end.
• Compile daily reports and account reviews under the Payments & Risk Team Lead.
What You Bring
• Matric...
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Milton Resourcing-Johannesburg-
and shrinkage management.
• Supervise and guide department teams to ensure operational excellence.
• Manage customer service standards and resolve queries timeously.
• Oversee online / click-and-collect operations.
• Support HR and admin processes, including...
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The Legends Agency-Johannesburg-
of senior-level tech leadership
• Proven IT strategy and execution across multiple brands
Key Skills:
• Strategic planning, innovation, and systems implementation
• Team leadership and vendor management
• CRM and AI integration (e.g., chatbots...
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Talent on Tap-Johannesburg-
Role Purpose: The Assistant Operations Manager will partner with our leadership team to ensure seamless day-to-day operations of our coffee shop portfolio. You'll focus on driving consistency, efficiency, and high standards of customer service...
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Rooftop Recruitment-Johannesburg-
hands-on CRM experience.
• Impact: Track record of increasing store-level sales/revenue with measurable results.
• Operational & People: Strong operations discipline, team leadership/coaching, and customer engagement.
Advantageous: FMCG/Natural Health...
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Hired Recruitment (Pty) Ltd-Johannesburg-
development.
Customer Service:
• Coordinate with customer service teams to ensure accurate and timely order fulfillment.
• Address customer inquiries related to stock availability.
Adherence to Policies:
• Enforce company policies and procedures related...
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Datafin IT Recruitment-Johannesburg-
the retail strategy, driving transformation toward world-class standards. This executive role focuses on strategic leadership, operational excellence, and inclusive team development, with a strong commitment to diversity and empowerment within...
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Z&A Recruitment-Johannesburg-freerecruit.co.za-
We currently have a vacancy for a full-time data entry and filing clerk. Reporting to the Customer Service Team Leader you will be required to undertake general clerical and data entry duties including data entry, scanning & faxing documents...
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Bright Search Recruitment (Pty) Ltd-Port Elizabeth, 894 km from Johannesburg-
Qualifications and Experience
Education:
• Diploma or Degree in Hospitality Management, Hotel Management, or Tourism (essential).
• Additional training in Customer Service, Front Office Management, or Leadership is advantageous.
Experience...
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