Customer Service Team Leader Jobs in Johannesburg
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Search Results - Customer Service Team Leader Jobs in Johannesburg
Believe Resourcing-Johannesburg
in Excel and spreadsheets;
• 2-3 years of experience in team leadership and customer service within a call centre environment;
• Experience in quality control in a telesales environment, including listening to calls and providing coaching to team...
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Callforce Direct-Johannesburg
and managing a team of insurance sales agents to achieve sales targets and deliver exceptional customer service. This role involves developing sales strategies, providing coaching and support to sales agents, and overseeing day-to-day sales operations to drive...
Profession Hub-Johannesburg
will report directly to the Team Leader and Customer Service Manager.
Key Duties and Responsibilities:
• Must thrive on Chats, in and outbound calls, showing initiative and strong negotiation skills.
• Apply techniques to convert new registrations...
The Skills Mine-Johannesburg
for the role
• 2 years of the overall experience should be as a second in charge (2IC) to a Team Leader
Responsibilities:
• Ensure agent and team achievement against set KPI targets through effective performance tracking coaching and performance management...
Standard Bank of South Africa Limited-Johannesburg
of action utilising good judgment and strategic thinking.
• Financial Crime Risk Management
• Experience Required: 1-2 years
• Ability to manage and lead people in order to deliver high levels of operational excellence and customer service.
#J-18808-Ljbffr...
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Customer Service Team Leader jobs – More locations:
JeloCorp-Johannesburg
in the industry.
Duties & Responsibilities:
1. Sales Strategy Development: Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence.
2. Team Leadership: Lead and motivate a team...
Standard Bank of South Africa Limited-Johannesburg
and management information system statistics to assess individual performance and provide guidance on improving performance and customer service quality.
• Drive a leadership culture with a customer-centric perspective through , managing and coaching staff...
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JeloCorp-Johannesburg
Duties & Responsibilities:
1. Sales Strategy Development: Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence.
2. Team Leadership: Lead and motivate a team of sales...
Standard Bank of South Africa Limited-Johannesburg
Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, Simmonds Street 5
To lead a team of Home Loan Officers in providing exceptional customer services to Home Loans clients in financial distress or who anticipate...
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Johannesburg
channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.
• Ensure seamless and consistent customer service across all channels,
Operational Leadership
• Maintain a strong focus on call centre metrics such as reducing call...
1001 Absa Bank-Johannesburg
analysis for past and future customer service performance.
• Oversees the governance for Customer Services team: Compliance to Absa policies, legislation and regulation and management of team’s adherence to compliance training.
• Team leadership and people...
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