Customer Service Team Leader Jobs in Pretoria (EC)
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Search Results - Customer Service Team Leader Jobs in Pretoria (EC)
Galaxy Outsourcing LimitedPretoria (EC)
leader passionate about driving excellence and implementing innovative customer service strategies.
Duties & Responsibilities
Key Responsibilities:
• Leadership and Development: Lead a dynamic team, fostering a culture of continuous improvement...
Daisy JHB (Pty) LtdPretoria (EC)
and address CRM system issues.
• Reporting and Analytics: Create and maintain CRM reports to provide meaningful insights to sales, marketing, and customer service teams. Identify trends, track key performance indicators (KPIs), and generate actionable reports...
Mashreq BankPretoria (EC)
and performance metrics.
• Provide actionable insights and feedback to call center agents to improve service quality, customer satisfaction, and operational efficiency.
• Identify training needs and collaborate with the training team to support continuous...
Customer Service Team Leader jobs – More locations:
Bright Search Recruitment (Pty) LtdPretoria (EC)
Qualifications and Experience
Education:
• Diploma or Degree in Hospitality Management, Hotel Management, or Tourism (essential).
• Additional training in Customer Service, Front Office Management, or Leadership is advantageous.
Experience...
Staff Solutions RecruitmentPretoria (EC)
including timely submissions and registrations.
• Provide both technical and customer support, with a focus on planning and financial optimisation.
• Address and resolve client service issues and complaints promptly and professionally.
Tax & Business...
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