Customer Service Team Leader Jobs
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Search Results - Customer Service Team Leader Jobs
Frank Consult-Cape Town
teams work closely together and individuals are encouraged to grow, contribute, and make an impact.
Purpose of the Role
The Customer Care Team Lead supports the Customer Care Manager in ensuring all customer queries are handled with the highest level...
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Surgo PTY Ltd-Somerset West
Dutch Customer Services – The Netherlands Purpose of
the Role The Team Manager is a high-quality people leader
responsible for fostering a people‑oriented team culture that
emphasizes quality, continuous improvement, employee development, and high...
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3 similar jobs: Cape Town, Paarl, Worcester
Call Centre Staffing-Cape Town
and interactions.
• Collaborate with other departments to ensure a seamless customer experience across all touch points.
• Manage day-to-day operations of the customer service team.
• Provide training and support to team members in complaints handling and customer...
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Keen-Cape Town
where you come in.
About the Role
We’re hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You’ll be responsible for leading a frontline team of 12–15 agents, ensuring they deliver...
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workable.com -
Boardroom Appointments-Pinetown
Supervisory or Management experienceResponsibilitiesMaintain outstanding customer service and customer service relationships.Ensuring high quality delivery standards.Ensuring that all vehicles are roadworthy.Maintain an excellent standard...
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Cre8work-Germiston
the day-to-day operation in their absence, ensuring both customer service satisfaction and sales opportunities are maximized.
Admin
• Assisting in the day to day running of the Truck Fitting Bay Warehouse.
• Client Management and Floor Management...
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Massmart Holdings Limited-Richards Bay
Sales Team LeadThe Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro's market share and profits through staff engagement.Duties & ResponsibilitiesFunctions...
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The Working Earth-Johannesburg
We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management...
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Massmart Holdings Limited-Newcastle
Sales Team LeadThe Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro's market share and profits through staff engagement.Duties & ResponsibilitiesFunctions...
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Helderberg Personnel CC-Somerset West
As the Customer Service Officer your role is critical in delivering a client focused operational service to our clients, distribution partners and service providers. You will have responsibility for operational tasks and supporting the team members...
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Surgo PTY Ltd-Worcester (WC)
across all levels Requirements Dutch language proficiency at C1 level (spoken and written) – essential Proven experience in a Team Manager / Team Leader role within a customer services or BPO environment Experience managing performance, KPIs...
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One Spark-Carletonville
is customer-obsessed, and passionate about growing people and performance.
Role Summary
The Team Leader will oversee daily operations of a team of Call Centre Agents. You will manage sales performance, compliance, customer service, and team culture, ensuring...
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6 similar jobs: Vanderbijlpark, Pretoria, Nigel, Soshanguve, Vereeniging...
Ergasia Placements-Pretoria
Key Responsibilities
• Lead, manage, and motivate a team of call centre agents to achieve KPIs and performance targets
• Monitor team performance, productivity, and service levels
• Provide ongoing coaching, mentoring, and performance management...
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Gerald Lilian Executive Appointments (GLEA)-Johannesburg
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Field Services Team Leader (Operations Manager) for their Southern African Region (South Africa, Namibia & Botswana).
The Corporate...
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Cre8work-Germiston
knowledge
2. Sales & Service Centre SOP’s
3. Customer SLA’s
4. IR & Labour Relations Policies
5. Policies & Procedures
6. Basic understanding of volume discount structures
7. Organogram & Business Process
8. Export requirements
9. Product knowledge...
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