Helpdesk Jobs in Cape Town
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Search Results - Helpdesk Jobs in Cape Town
Dash BPO South Africa (Pty) Ltd-Cape Town
Job Summary:
The IT Helpdesk Technician provides technical support and assistance to end-users regarding hardware, software, and network-related issues. This role is critical in ensuring the smooth operation of IT services, maintaining high levels...
InsidEntity-Cape Town
An exciting opportunity for an entry-level IT professional! RPO’s client is looking for a Junior Helpdesk Support Agent to provide first-line technical assistance and ensure smooth IT operations.
Key Responsibilities
1. Serve as the first point...
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The Talent Room-Cape Town
A company in CT is looking for an IT Helpdesk Agent.
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support...
Professional Career Services-Cape Town
and performance reporting
• Manage helpdesk, incident, problem and change management processes
• Supporting of all deployed network infrastructure
• Implement and manage Change Requests
• Work shift, overtime and flexible hours if and when required
Qualifications...
Ananzi-Cape Town
for providing application/technical support to our clients through our online helpdesk, telephone, and email.
As the point of contact for all client support and enquiries, you'll be expected to investigate and resolve client issues or, where necessary, escalate...
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SHARON NUROCK RECRUITMENT CC-Cape Town
applications.
• Handle change- and bug-requests from the helpdesk-system and provide efficient solutions
• Analyse business requirements and transform them into functional and technical design.
• Support of existing:
• MAUI, Xamarin and ASP.Net MVVC...
Cable Network Egypt - CNE-Cape Town
Help-desk support as business needs.
4. Proactively ensure the highest levels of systems and infrastructure availability.
5. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers...
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Helpdesk jobs – More locations:
IT Empowered Consulting (Pty) Ltd-Cape Town
Mobile Device Management (MDM): Implement and manage policies and control for mobile devices to ensure security, compliance, and governance.
• Provide remote helpdesk application support and desktop support for the other global offices.
• Provide remote...
Mindmatch Consulting-Cape Town
a technical helpdesk
• Remote network troubleshooting
• Monitoring and reporting on network estate
• Supporting a range of technologies
• Logging incidents, resolutions and maintain accurate records of the estate
• Use of and maintenance of industry leading...
Southey Contracting-Cape Town
Directory, Office 365, and backup solutions.
• Experience with remote desktop tools and helpdesk ticketing systems.
• Valid BOSIET, HUET, and offshore medical certificate (or willingness to obtain).
Desirable
• Cisco CCNA or CompTIA Network+/Security...
Clicks Group Limited-Cape Town
Job category: Helpdesk and Technical Support
Location: Cape Town
Contract: Permanent
EE position: Yes
Introduction
We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role...
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RareCruit-Cape Town
Monitor KPIs such as response time, resolution time, and customer satisfaction scores.
• Optimize staffing and shift coverage to meet demand.
4. System and Process Improvement
• Utilize helpdesk and call centre software to streamline support operations...
DataFin-Cape Town
Linux (Ubuntu)
9. Helpdesk and Support Experience
10. Technical Problem Solving
11. VMware vSphere / ESXi
12. Disaster Recovery/Risk Management
13. Firewall / Security Experience
14. Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk...
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Set Consulting-Johannesburg, 1262 km from Cape Town
HelpDesk Manager:
Key Responsibilities:
Team Leadership:
• Recruit, train, and mentor a team of helpdesk support specialists and technicians.
• Foster a collaborative and positive team environment to enhance performance and employee satisfaction...
Talented Recruitment-Cape Town
Ensure installation teams receive complete handover packs (Site details, venue specific asset register, client handover / welcome document and helpdesk number, on-site assistance training register, screen placement)
• Brief Installation Team on scope...
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