Helpdesk Jobs in Cape Town
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Search Results - Helpdesk Jobs in Cape Town
The Legends Agency-Cape Town
Property Helpdesk Coordinator/Property Admin
Join a Property Management team acting as the first point of contact for helpdesk enquiries and coordinating resident requests for a UK-based business. Gardens (Cape Town), Full time office based, R35 000...
Burnt-Cape Town
Management
Manage customer service platforms (email, CRM, helpdesk)
Create ticketing and tracking systems
Maintain FAQ libraries
Implement automation where helpful
Ensure no customer queries fall through the cracks
Example Tools
Zendesk / Gorgias...
The HR Company-Cape Town
Key Responsibilities
First-Line Support
• Monitor and respond to incoming helpdesk tickets
Resolve common IT issues including: o Password resets and account lockouts
o Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues)
o Basic...
Wolanga recruitment-Cape Town
Key Responsibilities
Provide end-user support for desktops, laptops, mobile devices, and peripherals
Troubleshoot hardware/software issues and resolve helpdesk requests independently
Manage full endpoint lifecycle (onboarding offboarding)
Support...
The Talent Room-Cape Town
to Helpdesk Teams by assisting with ticket backlogs when required.
• Adhere to and contribute to internal technical documentation and knowledgebase.
• Reporting back regularly on ad hoc requests for data capturing relating to specific projects or assignments...
Mindmatch Consulting-Cape Town
for you.
Responsibilities:
The extent of your duties will include but are not limited to:
• Working amongst a technical helpdesk
• Remote network troubleshooting
• Supporting a range of technologies
• Use of and maintenance of industry leading toolsets...
Communicate Recruitment-Cape Town
handle escalations that cant wait, and work closely with developers, QA, Operations, and Product teams to keep production systems steady. Youll manage helpdesk flow, afterâhours readiness, customer communication, and highâpressure incidents, then turn...
Helpdesk jobs – More locations:
Talented Recruitment-Cape Town
but not required:
• Help desk or technical support environments
• Remote support tools
• Digital signage systems
• Media players
• Network troubleshooting
• Ticketing platforms (Manage Engine preferred)
• Technical skills alone are not sufficient for this role...
Uptime Solutions-Cape Town
operational reviews, and strategic planning discussions.
Serve as the primary relationship manager for assigned client accounts, ensuring high levels of client satisfaction and engagement.
Act as a liaison between clients and internal teams, including Helpdesk...
Professional Career Services-Cape Town
upgrades, and software installations.
• Manage and monitor backups, IT security, and malware protection.
• Configure and support VOIP telephony systems and printing/scanning services.
• Maintain accurate updates in the IT Helpdesk system and resolve issues...
LMP RECRUIT-Cape Town
implementation, installations, and upgrades.
Conduct user training and prepare training guides.
Scope business processes and drafting of Business Requirement Specifications document
• On-site, remote, and help-desk support
• Report and form customization...
MyCareerCraft-Cape Town
We're looking for a sharp, organised Helpdesk Administrator to be the engine behind our technical support operations. You'll be the link between clients and our engineering teams — keeping tickets moving, SLAs on track, and clients informed every...
careers-page.com -
Datafin IT Recruitment-Cape Town
providing first-level application and technical support to users at the CMG Cape Town branch, Responsibilities include troubleshooting and resolving technical issues, managing and prioritizing helpdesk tickets, and ensuring timely resolution of user queries...
Keen-Cape Town
Tymeshift, or similar platforms.
• Exposure to Zendesk, Gorgias, Intercom, Salesforce, or other CRM or helpdesk systems.
• Experience supporting fast ramps, pilot launches, or high-growth operational environments.
Benefits
• Competitive salary based...
workable.com -
QuickTeam-Cape Town
connection and a quiet work environment
Preferred Qualifications
• Experience working with US-based clients
• Familiarity with helpdesk/ticketing systems (e.g., Zendesk, Freshdesk)
• Tech-savvy with the ability to quickly learn new tools and platforms
What...
workable.com -
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