Helpdesk Jobs in Cape Town
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Search Results - Helpdesk Jobs in Cape Town
The HR Company-Cape Town
Key Responsibilities
First-Line Support
• Monitor and respond to incoming helpdesk tickets
• Resolve common IT issues including:
• Password resets and account lockouts
• Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues)
• Basic...
Surgo PTY Ltd-Cape Town
as a passion for excellent customer service and support.
You'll be responsible for providing application/technical support to our clients through our helpdesk, telephone and email. As the point of contact for all client support and enquiries, you'll...
The Talent Room-Cape Town
to Helpdesk Teams by assisting with ticket backlogs when required.
• Adhere to and contribute to internal technical documentation and knowledgebase.
• Reporting back regularly on ad hoc requests for data capturing relating to specific projects or assignments...
Surgo PTY Ltd-Cape Town
as a passion for excellent customer service and support.
You'll be responsible for providing application/technical support to our clients through our helpdesk, telephone and email. As the point of contact for all client support and enquiries, you'll...
Flink Recruitment-Cape Town
issues
Effective collaboration with internal teams
Adherence to service level agreements
Continuous improvement of processes and procedures
Skills and experience
• Proven experience in a technical support or helpdesk role
• Experience working in an IT...
The Legends Agency-Cape Town
administration.
The Role: 1st to 2nd Line IT Support Engineer
This role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. You'll...
Communicate Recruitment-Cape Town
reports, user tools, interfaces) based on helpdesk requests
Troubleshoot issues, identify root causes, and implement clean, scalable fixes
Provide secondâline support for tracking systems and logistics workflows
Communicate system status updates clearly...
Helpdesk jobs – More locations:
The Legends Agency-Cape Town
and accurate records in helpdesk tools
• Continuously contribute to improving support processes and client satisfaction
About You
• 6 to 12 months in a customer-facing role, ideally within payments, fintech, e-commerce or iGaming
• Matric (Grade 12...
Network Recruitment-Cape Town
or certification) OR
• 4 years of experience in a helpdesk or IT support role
• Certifications such as CompTIA A+, Network+, or Microsoft certifications are advantageous
Don't miss out, apply today!...
Liquid Thought-Cape Town
continuity through effective systems administration and vendor coordination.
This is not a first-line helpdesk role — the candidate must be confident managing and improving key IT systems independently.
Key Responsibilities
IT Infrastructure & LAN Support...
The HR Company-Cape Town
specialist teams
• Work closely with junior helpdesk agents by delegating and reviewing suitable tasks
Client Relationship & Service Improvement
• Build trusted working relationships with client stakeholders
• Vendor / Supplier management and engagement...
Biovac-Cape Town
sensitive data. This includes implementing security measures, monitoring system vulnerabilities, and conducting regular security audits.
Support Services
• Troubleshoot and resolve any network related issues.
• Helpdesk management and support
• User...
FusionTek-Cape Town
to work, read on — we’re looking for a Helpdesk Technician to join our team!
As a Helpdesk Technician at FusionTek, you will be responsible for providing excellent technical support and customer service to our clients. You should have a solid...
workable.com -
IOCO-Cape Town
Audio Visual and Conferencing estate to define standards and ensure consistency.
• Mobile Device Management (MDM): Implement and manage policies and control for mobile devices to ensure security, compliance, and governance.
• Provide remote helpdesk application...
Keen-Cape Town
help desk, or tech support
• Experience handling phone support, SMS/live-chat support, and email support channels
• Experience supporting complex issues, products, or systems, especially for the software, hardware, or food delivery industry, supporting...
workable.com -
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