Helpdesk Jobs in Western Cape
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Search Results - Helpdesk Jobs in Western Cape
Cititech-Hartenbos
Hartenbos, South Africa | Posted on 08/01/2025The Helpdesk Team Leader is responsible for providing professional and efficient helpdesk support by managing daily operations of the Helpdesk, representing the Helpdesk team and helping to ensure...
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Communicate Recruitment-Cape Town
year IT or business related degree / diploma (or equivalent wizardry)
Minimum 2-3 years leading a technical helpdesk (youve done the hard yards)
Experience with support tools and ticketing systems (you know your way around a queue)
A knack for process...
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Swift Human Resources-Cape Town
Position available for a Help Desk Technician based in Goodwood. Experience with: LAN Network, Remote Support, WAN Network
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application...
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Curiska-Stellenbosch
Job Title: Help Desk Operations and Technical Support (Stellenbosch)
Summary:
Seeking a tech-savvy professional to provide first and second-line support for IT systems and cloud infrastructure. This role focuses on troubleshooting, client support...
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HR Genie-Bellville
Helpdesk Consultant
The purpose is to play a pivotal role in supporting and guiding our Members through their business journey for the Members to get a clear understanding of the business and the challenges/incentives/goals. The helpdesk...
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The Legends Agency-Cape Town
downtime and maximum customer satisfaction.
Key Responsibilities
• Promptly log incidents and service requests through the helpdesk system via phone or email.
• Manage and resolve incoming support tickets efficiently and within SLAs.
• Troubleshoot...
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The Talent Room-Cape Town
to Helpdesk Teams by assisting with ticket backlogs when required.
• Adhere to and contribute to internal technical documentation and knowledgebase.
• Reporting back regularly on ad hoc requests for data capturing relating to specific projects or assignments...
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Helpdesk jobs – More locations:
The Legends Agency-Cape Town
satisfaction.
Key Responsibilities
• Promptly log incidents and service requests through the helpdesk system via phone or email.
• Manage and resolve incoming support tickets efficiently and within SLAs.
• Troubleshoot and resolve a variety of IT issues...
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Persona Staff-Cape Town
timeframes.
• Communicate with clients regularly to update them on issue resolution progress, system upgrades, or service interruptions.
• Use helpdesk/ticketing platforms (e.g., Freshdesk or Mantis) to track, document, and manage support interactions...
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iStaff Recruitment-Durbanville
Key Requirements:
• Minimum 2 years proven experience with Model Maker (essential)
• Experience with Survey Maker, Irrimaker, and Road Maker (advantageous)
• Proficient in TeamViewer and general computer literacy
• Quick learner with strong...
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Persona Staff-Cape Town
timeframes.
• Communicate with clients regularly to update them on issue resolution progress, system upgrades, or service interruptions.
• Use helpdesk/ticketing platforms (e.g., Freshdesk or Mantis) to track, document, and manage support interactions...
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Communicate Recruitment-Cape Town
Global Rounds: Collaborate with international teams and occasionally cover North American hours
Your Medical File:
3. year IT or business-related degree/diploma
23 years leading a technical support/helpdesk team
Experience with ticketing systems (Jira...
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Future Teams-Paarl
in South Africa.Duties & Responsibilities:Deliver 2nd and 3rd line technical support and resolve complex IT issuesProvide remote technical supportManage support tickets via phone, email, and internal helpdesk systemCollaborate with Account Management...
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The Hiring House-Cape Town
OR
• B.Eng / B.Sc Hons (Comp Sci/Engineering or related field) with 3+ years
Experience:
• Working as a technical resource on network infrastructure
• Experience in network operations and service support
• Experience working with helpdesk as a support...
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The Legends Agency-Cape Town
support, retail, or a related role.
• A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).
• Experience with CRM or helpdesk software is a plus.
• Strong organisational skills and attention to detail...
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