Helpdesk Jobs in Western Cape
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Search Results - Helpdesk Jobs in Western Cape
AFMS Group (Pty) Ltd-Mitchells Plain-
Key Accountabilities/ Principal Responsibilities
Help Desk Co-ordination
Analyse call volumes
Implement help desk service targets to ensure call response times are aligned to contractual requirements
Ensure all calls are answered within agreed upon...
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Liquid Thought-Cape Town-
to improve key IT systems and provide second-line support beyond a traditional helpdesk. Experience with Active Directory and Windows Server is essential, with a focus on data protection and POPIA/FICA compliance.
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The Talent Room-Cape Town-
to Helpdesk Teams by assisting with ticket backlogs when required.
• Adhere to and contribute to internal technical documentation and knowledgebase.
• Reporting back regularly on ad hoc requests for data capturing relating to specific projects or assignments...
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ATS Client-Cape Town-
Overview
Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding...
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Persona Staff-Cape Town-
Strong networking knowledge is required.
• Understanding of WLAN, WAN and LAN environments. Familiar with Ubiquiti products.
• Helpdesk knowledge and experience dealing with customers and understanding how to deliver clear and effective IT Support...
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Emmington-Cape Town-
service that aligns with our values and contributes to client retention and satisfaction.
Requirements
1–3 years of experience in a customer support, client success, or helpdesk role.
Excellent communication and interpersonal skills—clear, empathetic...
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Placements24-Stellenbosch-
to manage and motivate a remote team effectively.
• Strong understanding of customer service best practices and helpdesk operations.
• Excellent problem-solving, communication, and interpersonal skills.
• Experience with CRM systems and customer support...
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Helpdesk jobs – More locations:
Emmington-Somerset West-
service that aligns with our values and contributes to client retention and satisfaction.
Requirements
1–3 years of experience in a customer support, client success, or helpdesk role.
Excellent communication and interpersonal skills—clear, empathetic...
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Remote Recruitment-Cape Town-
service
• Experience with a CRM or helpdesk such as HubSpot or Zendesk
• Clear, persuasive spoken and written English
• Comfort working to retention targets
• A reliable laptop and stable fibre connection
Nice to have
• Experience in subscription...
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ATS Client-Cape Town-
helpdesk engineers and working alongside a small back office team, reporting into the Head of IT. Your job is to raise the floor of what the whole team can do, through better tooling, automation of repetitive tasks, and a culture of continuous improvement...
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Gonova Recruitment-Cape Town-
Deliver 1st-line support across desktop and laptop hardware, printers, network connectivity, servers, email, and business applications; escalate 2nd-/3rd-line issues via the Ingrain IT Helpdesk to Ingrain IT or the relevant vendor per the agreed...
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Placements24-George-
understanding of customer service principles and best practices. Proficiency with CRM software, helpdesk systems, and remote collaboration tools. Ability to analyze data and generate reports to inform decision-making. High school diploma or equivalent; further...
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AFMS Group (Pty) Ltd-Cape Town-
Services
• Parking
• Plumbing
• Waste Management
• Cleaning, Hygiene & Pest Control
• Landscaping & Indoor Plants
• Food aid services
• Helpdesk, reception and switchboard services
• CAFMS (manage and draw reports)
Quality Control
• Identify Scope of Work...
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Recru-it-Stellenbosch-
documenting problems and resolutions
• Full endpoint life cycle management for all user devices from onboarding to offboarding
• Resolve Helpdesk requests with minimal supervision
• Support senior stakeholders (directors, lawyers) with a high level...
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Placements24-Stellenbosch-
and product development.
Requirements
• Proven experience in a customer service or helpdesk role, preferably in a remote setting.
• Excellent verbal and written communication skills, essential for effective remote interaction.
• Proficiency...
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