Helpdesk Jobs in Western Cape
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Search Results - Helpdesk Jobs in Western Cape
Helderberg Personnel CC-Somerset West
The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers.
This role is critical to delivering exceptional support to our clients and internal...
The HR Company-Cape Town
Key Responsibilities
First-Line Support
• Monitor and respond to incoming helpdesk tickets
• Resolve common IT issues including:
• Password resets and account lockouts
• Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues)
• Basic...
Flink Recruitment-Cape Town
issues
Effective collaboration with internal teams
Adherence to service level agreements
Continuous improvement of processes and procedures
Skills and experience
• Proven experience in a technical support or helpdesk role
• Experience working in an IT...
The Talent Room-Cape Town
to Helpdesk Teams by assisting with ticket backlogs when required.
• Adhere to and contribute to internal technical documentation and knowledgebase.
• Reporting back regularly on ad hoc requests for data capturing relating to specific projects or assignments...
Vine Recruitment-Paarl
providers and manage SLA performance.
Prepare weekly and monthly incident/status reports.
Requirements
Essential: 13 years experience in desktop support or help desk.
Good knowledge of Windows/macOS and Office 365.
Basic understanding of networking and IT...
Datafin IT Recruitment-Cape Town
and escalation of helpdesk tickets.
• Manage and monitor call queues ensuring adherence to SLA’s.
• Ensure that customers are updated regularly on the status of their issues.
• Effectively assign tickets to the relevant team based on priority, category & SLA...
Communicate Recruitment-Cape Town
reports, user tools, interfaces) based on helpdesk requests
Troubleshoot issues, identify root causes, and implement clean, scalable fixes
Provide secondâline support for tracking systems and logistics workflows
Communicate system status updates clearly...
Helpdesk jobs – More locations:
The Talent Room-George
Description: User Support & Helpdesk
• Provide technical support to end users (hardware, software, and network-related issues)
• Log, track, and resolve support tickets within agreed SLA timeframes
• Diagnose and troubleshoot desktops, laptops...
Network Recruitment-Cape Town
or certification) OR
• 4 years of experience in a helpdesk or IT support role
• Certifications such as CompTIA A+, Network+, or Microsoft certifications are advantageous
Don't miss out, apply today!...
Helderberg Personnel CC-Somerset West
and parked
• Ensure safe keeping of Tools at all times
• Customer Liaison
• Provide technical assistance and support to service partners and assistant technicians
• Assist with monthly stock takes
• Ensure that Helpdesk receive all documentation on time...
Keen-Cape Town
help desk, or tech support
• Experience handling phone support, SMS/live-chat support, and email support channels
• Experience supporting complex issues, products, or systems, especially for the software, hardware, or food delivery industry, supporting...
workable.com -
Time Personnel-Paarl
organisational skills with the ability to update documentation accurately […]
Manage the helpdesk during......
compujobs.co.za -
Elite-Recruitment-Cape Town
We currently have an exciting opportunity for a IT Technicianto join our client’s team. The IT Technician is responsible for providing field-based support to customers, working in collaboration with senior engineering team members, helpdesk...
freerecruit.co.za -
FusionTek-Stellenbosch
to advance your career in a dynamic environment, we want to hear from you! We are seeking a Helpdesk Technician II to join our expanding team.
As a Helpdesk Technician II, you will be a crucial member of our support team, providing high-quality technical...
workable.com -
Boldr-Cape Town
Attention to detail and ability to maintain accuracy in high-volume administrative tasks.
• A passion for employee engagement and a positive workplace culture.
• Familiarity with HRIS (Human Resources Information Systems) software or Helpdesk is a plus....
workable.com -
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