Incident Manager Jobs in Cape Town
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Search Results - Incident Manager Jobs in Cape Town
Amazon-Cape Town
proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized...
amazon.jobs -
iLaunch-Cape Town
at least 5 years of experience, and relevant IT certifications. This role requires excellent communication skills and a proactive approach to incident management.
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IOCO-Cape Town
We are seeking a customer-focused and proactive Service Desk Agent with strong communication, telephony, and incident management skills. The ideal candidate possesses excellent customer service abilities, professional telephone etiquette...
Amazon-Cape Town
proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized...
amazon.jobs -
IOCO-Cape Town
We are seeking an experienced and customer-focused Service Desk Agent with a strong background in first-line technical support and incident management. The successful candidate will be responsible for logging and managing support calls across...
Datafin IT Recruitment-Cape Town
and client end-users in support of the Service Delivery Manager.
• Liaises with 3rd party vendors to resolve escalated incidents, problems, and queries.
• Maintains service and quality levels in accordance with company business standards, processes...
IOCO-Cape Town
We are seeking a proactive and customer-focused Service Desk Agent with strong experience in incident and event management within a call centre or service desk environment. The ideal candidate will be responsible for monitoring systems, ensuring...
Incident Manager jobs – More locations:
Tillo-Cape Town
platform maturity, and engineering enablement
Identify and address scalability constraints across applications, APIs, queues, integrations, infrastructure, and third‑party dependencies
Drive improvements across observability, incident management...
K2 Recruit-Cape Town
including planning, execution, and sign-off
• Coordinate production deployments with minimal operational disruption
• Ensure traceability from requirements through to successful implementation and validation
Systems Support & Incident Management
• Provide...
IOCO-Cape Town
We are seeking a customer-focused and proactive User Support Technician with 1–3 years of experience in IT Service Desk and End User Support environments. The ideal candidate will have strong experience in incident and event management, call logging...
Initiate-Cape Town
inspections Regulatory audits and compliance reviews Own and maintain documented operational procedures covering: Player account management Sportsbook betting operations Casino game operations Incident, dispute, and complaints handling Act as a primary...
Amazon-Cape Town
The Workplace Incident Management (WIM) Team is searching for a WIM Investigator to join the team. In this role, you will oversee incident response for the Europe, Middle East and Africa (EMEA) Region. This position is an individual contributor...
amazon.jobs -
Surgo PTY Ltd-Cape Town
confidentiality when working with sensitive healthcare and business data. Create and maintain technical documentation as services evolve. Coordinate with internal resolver teams and third-party vendors. Service Desk & Incident Management Investigate, diagnose...
Amazon-Cape Town
management.
Key job responsibilities
• Analyze CCTV video, access control systems, and other data collection capabilities in response to incidents to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.
• Organize...
amazon.jobs -
Initiate International-Cape Town
protection controls Reporting & Governance You will produce the operational reporting that executives, boards, and regulators rely on: Platform performance and uptime Incident management and root-cause analysis Operational KPIs and risk registers Audit...
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