Bookings Clerk
Sydsen Stellenbosch
Summary:
We are seeking a detail-oriented and customer-focused Bookings Clerk to join the team. The ideal candidate will have a passion for customer service and prior automotive industry experience.
Main Purpose of the Role:
The Bookings Clerk plays a critical role in delivering a professional service experience to customers by managing the booking process efficiently.
Key Responsibilities:
- Appointment Scheduling
- Customer Interaction
- Service Recommendations
- Confirmations and Reminders
- Documentation & Administration
- Coordination with Service Department
- Upselling & Cross-Selling
- Customer Satisfaction
- Training & Development
- Compliance
Minimum Requirements:
Senior Certificate (Grade 12) is required. Fully bilingual in English and Afrikaans. Experience in the motor dealership industry, preferably as a Bookings Clerk.
Essential Competencies:
- Effective Communication
- Customer & Service Orientation
- Problem Solving
- Motivation to Perform & Achieve Results
- Self-Management and Resilience
MPRTCStellenbosch
Requirements
• Grade 12 (Senior Certificate)
• Motor dealership industry experience is essential
• Previous experience as a Bookings Clerk within a dealership environment preferred
• Fully bilingual (English and Afrikaans); additional South African...
Merand Corbett & AssociatesStellenbosch
be an advantage
Motor dealership industry experience is essential
Working Experience in the role of Bookings Clerk within a Dealership would be preferred.
Some mechanical knowledge would be a significant advantage
Essential Competencies/Skills/Knowledge...
Gap ConsultingCape Town, 41 km from Stellenbosch
Minimum Requirements:
• Must have a minimum of 2 years experience as a Bookings Clerk within the Automotive Industry
• Must have a Grade 12 Qualification
• Proficient in MS Office
• Strong working knowledge of Automotive Workshop Booking function...