ZMO 18555 - Hotel Restaurant Manager (PE)
Professional Career Services Port Elizabeth
Employer Description
Hotel in Gqeberha
Job Description
Our client is looking for a dynamic and results-driven Hotel Restaurant Manager to oversee daily operations, deliver exceptional guest experiences and drive revenue growth. This role requires strong leadership, financial acumen and a passion for service excellence.
Key Responsibilities- Revenue management: Maximize food and beverage revenue, control costs and ensure profitability.
- Inventory control: Manage stock levels, minimize wastage and maintain accurate POS records.
- Team leadership: Supervise restaurant staff, recruit and onboard new employees and manage performance.
- Compliance: Ensure adherence to food safety, health and audit standards.
- Service excellence: Deliver seamless dining experiences, respond to guest feedback and uphold brand standards.
- Administration: Oversee departmental procedures, rostering and reporting.
- Innovation: Identify and implement new ideas to enhance service, efficiency and product offerings.
- Grade 12 plus Diploma in Food & Beverage Management (or equivalent).
- Minimum 2 years in a junior supervisory role within hospitality/restaurant sector.
- Computer literacy (Microsoft Office Suite); POS and inventory system experience advantageous.
- SASA Junior Sommelier Certificate or higher is an advantage.
- Leadership and people development
- Communication, conflict resolution and problem-solving
- Customer centric, detail-oriented and results-driven
- Creativity, adaptability, and accountability
- 50% Medical Aid Contribution
- Provident Fund Contribution
- 13th Cheque
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