2 x Underwriting Administrators (Cape Town)

apartmentDante Personnel placeCape Town calendar_month 

Key Responsibilities:

Customer Service
  • Provide accurate and relevant information to both potential and existing clients regarding policy covers, terms, and conditions
  • Build and maintain strong client relationships through professional engagement
  • Ensure adherence to company Service Level Agreements (SLAs)
Portfolio Management
  • Liaise with Brokers, Insurers, and Suppliers
  • Process quotes, new business, renewals, and endorsements
  • Maintain accurate records, manage files, and oversee correspondence and diary systems
Insurance & Underwriting Support
  • Review and assess insurance products and proposals
  • Conduct risk assessments using statistical and actuarial data
  • Determine competitive premiums and negotiate terms with Brokers and Insurers
  • Apply appropriate conditions to policies
  • Maintain detailed records of underwriting decisions
Financial Administration
  • Manage credit control across client portfolios
  • Support the growth of administration fee income

Minimum Requirements:

  • FAIS Compliant (relevant qualification and RE Exam completed)
  • Class of Business Training (where applicable)
  • Minimum 3 years relevant experience in the insurance industry

Key Skills:

  • Strong attention to detail with a structured, methodical approach
  • Excellent verbal and written communication skills
  • Strong conflict resolution abilities
  • Proficient in MS Office and experienced in paperless/workflow systems

Consultant: Innocentia Shoai - Dante Personnel Johannesburg

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