Workshop Foreman/Service Manager
The Talent Room Durban
We are seeking a dedicated and experienced Workshop Foreman or Junior Service Manager to oversee the daily operations of our automotive workshop. The ideal candidate will ensure efficient workflow, maintain high-quality service standards, and lead a team of technicians and support staff.
Key Responsibilities:
- Workshop Operations: Manage day-to-day activities, ensuring timely completion of repair and maintenance tasks.
- Team Leadership: Supervise and mentor workshop personnel, including mechanics and technicians, fostering a collaborative and productive environment.
- Quality Assurance: Ensure all work meets established quality standards and complies with safety regulations and industry best practices.
- Inventory Management: Oversee inventory levels of spare parts, tools, and equipment, ensuring availability and minimizing downtime.
- Customer Interaction: Interface with customers to understand their requirements, provide estimates, and ensure satisfaction with services rendered.
- Record Keeping: Maintain accurate records of maintenance activities, repairs, and inventory, preparing reports for management as needed.
- Process Improvement: Identify opportunities for enhancing workshop efficiency and implement necessary changes.
- Compliance: Ensure adherence to health and safety regulations within the workshop environment.
Minimum Requirements:
- Education: Matric / Grade 12 Certificate.
- Qualifications: Relevant trade-tested qualification (e.g., Motor Mechanic, Diesel Mechanic).
- Experience: 3 to 5 years in a supervisory role within an automotive workshop, preferably with experience in earthmoving equipment.
- Licenses: Valid driver's license.
- Skills: Proficient in troubleshooting, testing, repairing, and servicing technical equipment; ability to work flexible shifts and adapt to changing schedules
Oxyon Human Capital SolutionsDurban
equipment & consumables to customers as per the budget.
• Visits customers Monday to Thursday, meets with the Branch Manager on Friday’s for Sales management meetings.
Project Management
• Ensures that service is provided to new clients...
Red Cat RecruitmentDurban
with existing clients by visiting and/or calling each at least 4 visits annually.
Ensures that clients are satisfied with service provided, and reports problems to the relevant Service Manager and escalates to the Branch Manager if needed.
Reporting...
StratogoPinetown, 14 km from Durban
Purpose of the Role:
The Service Administrator supports the service department by handling administrative duties, coordinating service activities, managing customer communication, and ensuring all service operations are well-documented...