Senior Business Analyst

We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid

The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong analytical and problem-solving skills, and a solid understanding of technical environments. Familiarity with SharePoint, especially regarding upgrades and intranet/web platform management, is essential for this role.

Key Responsibilities:

1. Stakeholder Engagement:

• Collaborate with C-suite executives to identify business needs, priorities, and strategies.
• Conduct interviews, workshops, and focus groups to gather requirements and insights.
• Business Analysis:
• Analyze complex business problems and provide data-driven recommendations.
• Develop and maintain business requirement documents, process maps, and user stories.
• Technical Coordination:
• Serve as a liaison between technical teams and business stakeholders to ensure alignment on project objectives.
• Provide technical insight and input for system upgrades and implementations, particularly for SharePoint and intranet solutions.
• SharePoint Expertise:
• Assess current SharePoint configurations and propose enhancements to improve user experience and efficiency.
• Lead initiatives related to the upgrade and optimization of the SharePoint environment, ensuring it meets organizational needs.
• Project Management:
• Plan and oversee project timelines and deliverables, coordinating across various teams to ensure timely execution.
• Utilize Agile methodologies to manage projects effectively and adapt to changing business requirements.
• Reporting and Documentation:
• Produce detailed reports and presentations for stakeholders, summarizing findings, recommendations, and project updates.
• Maintain comprehensive documentation for processes, systems, and requirements.
• Training and Support:
• Mentor junior analysts and team members, fostering a culture of knowledge sharing and continuous improvement.
• Conduct training sessions for end-users on new systems and processes, particularly related to SharePoint.

Qualifications:

• Education: Bachelors degree in business administration, Information Technology, or related field; masters degree preferred.
• Experience:
• 5+ years of experience in business analysis, with a focus on working with C-suite executives.
• Proven experience with SharePoint, particularly in upgrades and intranet/web solutions.
• Experience working in a technical environment, with a good understanding of IT systems and processes.
• Skills:
• Strong analytical skills, with the ability to interpret complex data and turn insights into actionable plans.
• Exceptional communication and presentation skills, capable of conveying technical concepts to non-technical stakeholders.
• Proficiency in project management methodologies (Agile, Scrum, etc.) and relevant tools.
• Familiarity with data visualization tools and techniques is a plus.