Branch Manager (Takeaway Restaurant)

Branch Manager (Takeaway Restaurant)- POS26205

Salary: R14 17 000.00 pm

The Branch Manager drives the outlets profitability, operations, and reputation. This role requires a high-energy leader to grow sales, maintain strict quality and hygiene standards, and balance administrative tasks with "on-the-floor" leadership during peak periods.

• Minimum of 35 years in a management or supervisory role within the QSR (Quick Service Restaurant) or hospitality industry or retail.
• Proficiency in Point of Sale (POS) systems, Excel, and inventory management software.
• Exceptional verbal and written communication skills; ability to lead briefings and negotiate with suppliers.
• Experience managing third-party delivery integrations (e.g., UberEats, Mr D Food).
• Ability to identify trends and adjust operations to maximize profit.
• Staying objective and neutral when handling high-pressure situations or customer disputes.
• Maintaining high standards during 12-hour shifts or busy holiday periods.
• Customer Experience
• Team Leadership & Development
• Financial Management & Stock Control
• Operational Excellence & Quality Control

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