Debtors Manager

Role Summary:

The successful candidate will play a key role in maintaining healthy cash flow and supporting the overall financial operations of the business.

Key Responsibilities:

• Supervise and provide guidance to Debtors Clerks.
• Reconcile and maintain spreadsheets.
• Manage and reconcile the Unallocated Account.
• Process journal entries when necessary.
• Allocate payments and credit notes accurately to customer accounts.
• Download bank statements in the absence of relevant staff and trace unidentified payments.
• Prepare and submit the Monthly Debtors Report.
• Issue Final Demands and follow up accordingly.
• Complete Accountability Forms and ensure timely follow-up.
• Manage and monitor Legal Accounts through to resolution.
• Maintain and update the Bad Debt Write-Off list, submitting it monthly for approval.
• Review Age Analysis comments from the Debtors team to ensure accuracy and relevance.
• Investigate and resolve account queries.
• Vet new credit applications and ensure all necessary checks are performed.
• Scan and archive credit applications into File Director.
• Perform ad hoc duties as assigned.

Skills and Qualifications Required:

• Minimum 3–5 years’ experience in a similar Debtors/Credit Control role.
• Minimum Grade 12 Qualification and ideally a Diploma in Credit Management
• Supervisory or team leadership experience in a finance environment.
• Strong reconciliation skills with a high level of accuracy.
• Proficient in accounting systems and Microsoft Excel (intermediate to advanced level).
• Knowledge of legal debt collection procedures and credit vetting processes.
• Ability to analyze age analysis reports and identify areas of concern.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Knowledge of File Director or similar document management systems is an advantage.