Account Manager/s (Capital Equipment / Material Handling)

Type: Permanent

Experienced ACCOUNT MANAGER/S (FOR CAPITAL EQUIPMENT) are required for permanent employment in Nelspruit (Mbombela), Witbank (eMalahleni), and Steelpoort, responsible for maintaining and expanding relationships with key account customers while representing the full range of company products and services.

• The role requires a proven track record in business-to-business sales, with at least 6 years experience (3 years in Key Account Management), preferably within the mining, construction, or industrial sectors.
• Knowledge of the rental industry, CRM systems, budgeting, forecasting, and commercial policy enforcement is beneficial.
• Key duties include securing and growing revenue streams, driving customer relationship management, identifying and converting market intelligence into opportunity, and managing information flow across the business.

DUTIES & RESPONSIBILITIES:

• Execute the annual Key Account Sales plan
• Develop and maintain Long Term Contract rental
• Develop and maintain "Service Level Agreements"

• Forecast Key Account stock requirements
• Deliver Turnover in line with or in excess of the Key Accounts Budget

• Convert key prospects who have strategic importance or offer valuable business potential
• Maximise strategic potential within the Key Accounts by utilizing National Service Network

• Implement National and Regional Key Account Customer pricing and service level strategies
• Manage the customer relationships in an appropriate manner relative to their status
• Ensure credit management criteria of the business is adhered to

• Build strong customer relationships with the Key Accounts
• Oversee call cycles to ensure Key Accounts receive premium customer service
• Monitor customer satisfaction

• Drive product and service expansion opportunities
• Identify opposition threats and implement strategy to neutralize

• Generate monthly reports regarding the performance of Key Accounts

• Gather and distribute strategic account information to relevant managers
• Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians
• Including Key account administration requirements for the Commercial Manager
• Keep in regular contact with the Sales Consultants to ensure service levels are received

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:

• 6 Years Sales experience of which 3 years involvement with Accounts Management in a business-to-business environment
• Mining/Construction/Industrial experience an advantage
• Rental Industry knowledge an advantage
• Sales and Marketing Degree (IMM)/Diploma will be advantage
• Working in a CRM environment an advantage
• Computer literate (MS Office / CRM / Pipeline)
• Must have valid drivers license
• Must have flexibility to work overtime where required

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#HeavyMachinery

#Fleet

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#Engineering

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.

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