Housekeeping Manager
Phoenix Recruitment Cape Town
Duties:
Provide oversight and guidance to the housekeeping teamDaily handovers and briefings with housekeeping team
Ensure hotel public areas are maintained and look impeccable
Daily maintenance reporting and following up
Staff rostering and leave planning
Plans, prepares and executes on-going training initiatives for the housekeeping team
Monitor and control inventories for operating equipment, linen, stationary, guest supplies, cleaning supplies and uniforms to ensure par stocks are maintained and costs are controlled
Requirements:
Matric or Grade 12Tertiary qualification in Housekeeping Management
Minimum of 3 years experience in all aspects of Housekeeping in a large, multi-use facility required, with at least 2 years of supervisory experience.Working knowledge of rooms management systems.
Advanced knowledge of housekeeping process and procedures.
Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
Protel or Opera property management experience beneficial.
Exceptional organisational and leadership skills.
Ability to work accurately under pressure and have excellent time management skills.
Strategic planning, problem resolution, adaptability, training and compiling SOPs and general management expertise.
Ability to motivate, use initiative and positively influence people.
Team player and guest service driven with a positive attitude.
Challenge and influence staff to improve service level and operational standards.
In The City HospitalityCape Town
Description
Job Purpose
The Housekeeping Manager is responsible for the management and operation of the housekeeping department at One Thibault Hotel, a property under ITC Hospitality Group. This is a critical role in ensuring that all guest areas...
Staff ConnectionCape Town
⨠What Youll Be Owning:
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daily briefings, training, and performance management sessions as required
• Manage staff performance, discipline, and development where necessary
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• Compile weekly staff...