Medical receptionist – medical centre
Medical Resources Group (Pty) Ltd Midrand
MEDICAL RECEPTIONIST – MEDICAL CENTRE
Location: MidrandPosition Type: Full-Time (Shift Based)
Salary: Market-Related (Based on Experience)
Our client, a well-established Medical Centre based in Midrand is seeking a professional, organised, and detail-oriented Medical Receptionist to join their team on a permanent basis.
This role is ideal for a candidate with strong experience in a medical practice environment, who is confident managing front-desk operations, medical administration, and patient interactions in a busy, shift-based environment.
Key Responsibilities
Front Desk & Patient Service- Answer and manage incoming calls via the practice switchboard professionally
- Greet patients warmly and assist with registrations and updates of personal and medical information
- Schedule and manage patient appointments
- Coordinate referrals to external healthcare providers
- Capture consultations and procedures accurately
- Apply correct ICD-10 diagnostic codes
- Coordinate and manage medical aid authorisations
- Complete and submit PMB (Prescribed Minimum Benefit) application forms
- Handle medical aid queries, rejections, and follow-ups
- Process patient payments and issue electronic receipts
- Monitor and respond to administrative emails
- Maintain both electronic and physical filing systems
- Perform general administrative and reception duties as required
- Ensure confidentiality and compliance with patient information regulations
- Matric Certificate (Grade 12) – Essential
- Previous experience working in a medical practice – Essential
- Knowledge of ICD-10 coding and Billing - Essential
- Experience with medical aid claims and authorisations
- Fluent in at least two languages (bilingual)
- Strong administrative and organisational skills
- Excellent attention to detail and high level of accuracy
- Professional, courteous, and able to work well under pressure
- Positive attitude and team-oriented mindset
- Tertiary qualification in Medical Administration or related field
- Experience with PMB applications and advanced medical aid processes
- Experience handling real-time claim submissions
- Monday – Friday: 07:00 – 18:00 (shift rotation)
- Saturdays & Sundays: 07:00 – 14:00 (shift rotation)
- Market-related salary
Please note: No additional fringe benefits are offered.
Application Instructions
If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with supporting documentation to:
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