Medical receptionist – medical centre

apartmentMedical Resources Group (Pty) Ltd placeMidrand calendar_month 

MEDICAL RECEPTIONIST – MEDICAL CENTRE

Location: Midrand
Position Type: Full-Time (Shift Based)

Salary: Market-Related (Based on Experience)

Our client, a well-established Medical Centre based in Midrand is seeking a professional, organised, and detail-oriented Medical Receptionist to join their team on a permanent basis.

This role is ideal for a candidate with strong experience in a medical practice environment, who is confident managing front-desk operations, medical administration, and patient interactions in a busy, shift-based environment.

Key Responsibilities

Front Desk & Patient Service
  • Answer and manage incoming calls via the practice switchboard professionally
  • Greet patients warmly and assist with registrations and updates of personal and medical information
  • Schedule and manage patient appointments
  • Coordinate referrals to external healthcare providers
Billing & Medical Aid Administration
  • Capture consultations and procedures accurately
  • Apply correct ICD-10 diagnostic codes
  • Coordinate and manage medical aid authorisations
  • Complete and submit PMB (Prescribed Minimum Benefit) application forms
  • Handle medical aid queries, rejections, and follow-ups
  • Process patient payments and issue electronic receipts
Administrative Duties
  • Monitor and respond to administrative emails
  • Maintain both electronic and physical filing systems
  • Perform general administrative and reception duties as required
  • Ensure confidentiality and compliance with patient information regulations
Minimum Requirements
  • Matric Certificate (Grade 12) – Essential
  • Previous experience working in a medical practice – Essential
  • Knowledge of ICD-10 coding and Billing - Essential
  • Experience with medical aid claims and authorisations
  • Fluent in at least two languages (bilingual)
  • Strong administrative and organisational skills
  • Excellent attention to detail and high level of accuracy
  • Professional, courteous, and able to work well under pressure
  • Positive attitude and team-oriented mindset
Advantageous
  • Tertiary qualification in Medical Administration or related field
  • Experience with PMB applications and advanced medical aid processes
  • Experience handling real-time claim submissions
Working Hours (Shift-Based)
  • Monday – Friday: 07:00 – 18:00 (shift rotation)
  • Saturdays & Sundays: 07:00 – 14:00 (shift rotation)
Remuneration
  • Market-related salary

Please note: No additional fringe benefits are offered.

Application Instructions

If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with supporting documentation to:

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