IT and Software Support
Persona Staff Cape Town
REQUIREMENTS
- Matric.
- Relevant IT qualification/s would be advantageous.
- 2 - 3 years experience in IT / Software support role.
- Strong communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritise effectively.
- Experience creating training material or help documentation will be advantageous.
- Understanding of software integrations and system workflows.
- Leadership or team coordination experience will be advantageous.
- Software testing.
- Issue logging.
- Integration setup.
- Client communication.
- Client on-boarding.
- Support team management.
- Help-file creation (video and text).
Communicate RecruitmentCape Town
My client is looking for a Product Support Specialist to support bespoke software solutions used by clients in a specialised operational environment.
This role sits at the intersection of software support, SQL administration, and customer success...
West Coast PersonnelBellville, 19 km from Cape Town
What you'll do:
• Support bespoke software products remotely and onsite when required
• Investigate, troubleshoot and resolve software support queries
• Own helpdesk tickets from logging through to resolution
• Manage and administer SQL-rich...
SA Commercial (Pty) LtdCape Town
contact centre role, events industry, or using venue & event management software.
• Solid IT knowledge, with a passion for technology and troubleshooting.
• Experience with HTML & CSS.
• Hospitality industry experience is advantageous.
Minimum...