Cloud-Based Software Support Specialist
SA Commercial (Pty) Ltd Cape Town
Skills & Competencies
- Self-starter who takes ownership and accountability.
- Able to work independently and remotely with minimal supervision.
- Quick learner, comfortable with guided but self-paced remote learning.
- Resilient under pressure, able to deliver results in demanding situations.
- Strong time management and prioritisation skills.
- Exceptional attention to detail.
- Excellent customer service skills patient, empathetic, and genuinely willing to help.
- Strong written and verbal communication skills (clear telephone manner, professional email etiquette).
- Team player positive, energetic, and collaborative.
- Flexible with working hours to cover shifts when needed
- Previous experience in a technical contact centre role, events industry, or using venue & event management software.
- Solid IT knowledge, with a passion for technology and troubleshooting.
- Experience with HTML & CSS.
- Hospitality industry experience is advantageous.
- Matric certificate.
- Clear credit and criminal record.
- Commitment to ongoing learning and development.
Persona StaffCape Town
REQUIREMENTS
• Matric.
• Relevant IT qualification/s would be advantageous.
• 2 - 3 years experience in IT / Software support role.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritise...
Communicate RecruitmentCape Town
My client is looking for a Product Support Specialist to support bespoke software solutions used by clients in a specialised operational environment.
This role sits at the intersection of software support, SQL administration, and customer success...
West Coast PersonnelBellville, 19 km from Cape Town
What you'll do:
• Support bespoke software products remotely and onsite when required
• Investigate, troubleshoot and resolve software support queries
• Own helpdesk tickets from logging through to resolution
• Manage and administer SQL-rich...