Sales & Marketing Coordinator (Tourism)

Industry: Hospitality & Tourism

• Diploma or Degree in Marketing, Business Management, Hospitality Management, Communications, or a related field.
• 24 years' experience in a sales, marketing, or coordination role.
• Hospitality, tourism, hotel, or travel industry experience will be advantageous.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with CRM systems and digital marketing platforms.
• Strong understanding of social media marketing and content coordination.

• Assist the sales team with lead generation, prospecting activities, and client relationship management.
• Prepare proposals, presentations, contracts, and sales documentation.
• Coordinate site inspections, client meetings, and hotel show-arounds.
• Maintain accurate client and account records within the CRM system.
• Generate sales reports and track performance against targets.

• Coordinate and execute marketing campaigns across digital, social media, email, and traditional marketing channels.
• Assist in creating and scheduling content for social media platforms and promotional activities.
• Liaise with designers, suppliers, media partners, and agencies to ensure timely delivery of marketing materials.
• Monitor campaign performance and compile marketing reports and insights.
• Ensure brand consistency across all marketing communications and collateral.

• Assist with the planning and execution of promotional events, trade shows, exhibitions, and networking functions.
• Coordinate sponsorships, partnerships, and collaborations with tourism and hospitality stakeholders.
• Support the promotion of hotel packages, special offers, conferences, and events.

• Manage departmental administration, filing, and document control.
• Track marketing budgets, purchase orders, and supplier invoices.
• Maintain databases, mailing lists, and marketing assets.
• Coordinate internal communications relating to sales and marketing initiatives.

• Excellent communication and interpersonal skills.
• Strong organizational and project coordination abilities.
• High attention to detail and administrative accuracy.
• Creative thinking and problem-solving skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Professional presentation and customer-focused approach.
• Ability to work independently and as part of a team.

• Effective coordination and execution of marketing campaigns.
• Strong support provided to the sales team resulting in increased business opportunities.
• Consistent brand representation across all marketing channels.
• Excellent client and stakeholder engagement.
• Accurate reporting, administration, and project management.

We thank you for your interest in the position and wish you success in your future career endeavors.