Senior Manager (Retail)

apartmentTalented Recruitment placeRichards Bay calendar_month 

Key Responsibilities:

  • Drive store sales performance and profitability.
  • Lead, coach, and develop the store team.
  • Manage recruitment, training, performance, and disciplinary processes.
  • Ensure exceptional customer service standards are consistently maintained.
  • Monitor and manage stock levels, stock losses, and inventory controls.
  • Analyze sales reports and implement action plans to improve performance.
  • Ensure visual merchandising standards are executed effectively.
  • Manage budgets, expenses, and store resources.
  • Maintain compliance with company policies, procedures, and health & safety requirements.
  • Build a positive and productive team culture.

Requirements:

  • Grade 12 (Matric).
  • Management experience within clothing retail.
  • Proven track record of achieving sales and operational targets.
  • Strong people management and leadership skills.
  • Excellent communication, planning, and problem-solving abilities.
  • Computer literacy and retail reporting experience.
  • Ability to work retail hours, weekends, and public holidays.
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