Resident Property and Operations Assistant

What You'll Be Doing

• Carry out general property maintenance, minor repairs and basic plumbing.
• Assist with gardening, outdoor upkeep and swimming pool maintenance.
• Conduct regular property and security checks.
• Identify maintenance concerns and coordinate external contractors where necessary.
• Ensure residential and Airbnb properties are maintained to a high standard.

• Safely transport dogs and cats as part of the pet travel business.
• Assist with the care and wellbeing of the owner's pets when required.
• Take responsibility for feeding, monitoring and caring for pets when the owner is travelling.

• Coordinate and oversee cleaning activities.
• Ensure properties are clean, presentable and ready for guests.
• Assist with cleaning duties when additional support is required.
• Monitor household supplies and general property requirements.

• Assist with basic warehousing, stock handling and organisation.
• Handle collections, deliveries and general errands.
• Provide basic administrative and record keeping support.
• Liaise with suppliers, contractors and service providers.

• Previous experience in general property maintenance, facilities support, handyman work, estate maintenance or a similar practical role.
• Basic knowledge of plumbing, gardening, pool maintenance and general repairs.
• A valid driver's licence and confidence behind the wheel.
• A genuine love for animals and confidence handling and transporting dogs and cats.
• Basic computer literacy and administrative ability.
• The ability to work independently and manage competing priorities.
• A physically active, hands on approach to work.
• Good communication and organisational skills.
• Contactable references.

The Person Who Will Thrive in This Role

Above all, we are looking for someone with the right attitude and character.

Someone who is:

• Honest, dependable and exceptionally trustworthy.
• Practical, resourceful and solutions driven.
• Proactive and willing to take initiative.
• Accountable and committed to seeing tasks through.
• Comfortable working independently without constant supervision.
• Adaptable, flexible and happy to assist wherever needed.
• Calm and sensible when unexpected situations arise.
• Passionate about animals and respectful of the responsibility involved in their care.

Working Arrangements

This is a varied, hands on position that will generally operate during normal working hours.

Occasional after hours or weekend assistance may be required, particularly when the owner is travelling or when urgent property or pet related matters arise. Appropriate time off in lieu will be provided.

The successful candidate must also be open to staying on site occasionally when required.