General Manager

apartmentHumankind Group placeModderfontein calendar_month 

About the Role

We are looking for a General Manager to take full accountability for the performance, profitability and long-term growth of a specialist technical business. You will provide strategic and operational leadership across all functions, turning strategy into results while delivering exceptional value to customers and stakeholders.

This is a true leadership role. You will build a high-performing organisation by developing capable leaders, driving operational excellence, and upholding the highest standards of quality, safety and compliance. You will foster a culture of accountability, collaboration and continuous improvement.
What You Will Do
Lead strategy and performance
  • Drive execution of the business strategy through robust planning and implementation
  • Track performance against strategic goals and take corrective action where needed
  • Identify risks and opportunities to secure sustainable growth
  • Champion innovation, operational excellence and continuous improvement
Own commercial and financial results
  • Grow revenue and profitability
  • Manage and monitor the annual operating budget
  • Strengthen relationships with key customers, supporting business development, satisfaction and retention
Run excellent operations
  • Oversee manufacturing, quality assurance and delivery of products and services
  • Optimise efficiency, productivity and processes
  • Ensure capacity, resourcing and planning support current and future growth
  • Maintain high standards of product quality and customer service
Lead and develop people
  • Provide clear direction and support to your team
  • Build an accountable, engaged and collaborative culture
  • Drive performance management, development and workforce planning
Manage key stakeholders
  • Build strategic relationships with customers, suppliers and industry partners
  • Represent the business at external engagements and industry forums
  • Collaborate across internal functions and the wider Group
Safeguard governance, risk and compliance
  • Promote ethical leadership and sound corporate governance
  • Ensure compliance with all applicable legislation and regulation
  • Champion health, safety, quality and environmental responsibility
What You Bring
Qualifications and experience
  • Bachelors degree in Business Management, Engineering, Science or a related field (a postgraduate qualification is advantageous)
  • 5-8 years experience as a General Manager within manufacturing, mining, laboratory services or a related technical environment
  • Experience in a company reporting into a Group structure is advantageous
Skills and competencies
  • Strategic thinking and business and commercial acumen
  • Financial management
  • Leadership and people management
  • Stakeholder relationship management
  • Communication and influencing skills
  • Decision making and problem solving
  • Planning and execution
  • Emotional intelligence and resilience
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