Receptionist

As a Receptionist, you will be the first point of contact for Cash Crusaders and play an important role in creating a professional and welcoming environment for our employees, customers, clients and visitors.

You will provide front-desk and administrative support across the organisation, ensuring that reception and general office activities are managed efficiently. The successful candidate will be professional, organised, customer-focused and able to work effectively in a fast-paced environment.

• Grade 12 / High School Diploma
• Minimum 2 years' previous experience in a receptionist or administrative role
• Previous experience operating a switchboard
• Intermediate Microsoft Excel skills
• Computer literacy and knowledge of relevant office software
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Excellent verbal and written communication skills
• Professional personal presentation
• Strong customer service orientation

KEY COMPETENCIES

The successful candidate should demonstrate:

• Self-motivation and a results-driven approach
• Excellent communication skills
• Strong organisational and planning abilities
• Attention to detail
• Initiative and problem-solving ability
• Reliability and efficiency
• Information management skills
• Ability to remain calm and effective under pressure
• Professional and positive attitude
• Strong interpersonal skills

DUTIES & RESPONSIBILITIES

• Operate the company switchboard, including answering calls, taking messages and directing calls to the appropriate individuals.
• Welcome and attend to clients, visitors and guests in a professional and friendly manner.
• Manage incoming and outgoing correspondence.
• Maintain a professional and welcoming reception area.
• Provide a high standard of customer service at all times.

• Provide general administrative support to the Cape Town office.
• Book meeting rooms and assist with meeting arrangements.
• Arrange car hire for management when required.
• Coordinate courier collections and deliveries.
• Order and maintain office stationery and consumables.
• Assist with the management and organisation of office-related services.

• Monitor and report on telephone usage and call costs, including business and personal calls.
• Oversee the office cleaning service and ensure standards are maintained.
• Coordinate window-cleaning services.
• Coordinate pest-control services.
• Ensure the reception and general office areas are maintained in a clean, organised and professional condition.

• Maintain a high level of professionalism and customer service when interacting with employees, customers, suppliers and visitors.
• Assist with additional administrative responsibilities as required.
• Perform any other reasonable duties as requested from time to time.

• Competitive monthly package
• Discovery Hospital Plan medical aid
• Opportunity to join a well-established and growing national retail organisation
• A professional and dynamic working environment
• Opportunity to contribute to a recognised South African brand