Senior Rostering Manager

Responsibilities:

• Oversee workforce scheduling and rostering across multiple operational sites and contracts.
• Ensure manpower allocation aligns with operational requirements and contractual staffing levels.
• Monitor staffing shortages, overstaffing, absenteeism and workforce utilisation.
• Identify opportunities to improve rostering efficiency, workforce allocation and overtime management.
• Oversee rostering administrators and maintain consistent operational controls.

• Maintain accurate workforce information across centralised rostering systems.
• Prepare management reports covering manpower allocation, attendance, leave, overtime and workforce trends.
• Analyse workforce data to identify discrepancies, operational risks and areas for improvement.
• Ensure alignment between rostering information, payroll records and financial reporting.

• Oversee workforce and wage forecasting across multiple operations.
• Monitor actual labour costs against forecasts and investigate variances.
• Support overtime reduction and effective manpower utilisation.
• Ensure workforce allocations comply with applicable wage structures and labour regulations.

• Support workforce compliance reporting, including UIF, ETI, B-BBEE and skills development requirements.
• Coordinate workforce information relating to learnerships, training initiatives and employee development programmes.
• Support shift structure implementation and workforce-related operational projects.
• Operational Leadership & Process Improvement
• Provide guidance to rostering teams and coordinate workforce requirements with Operations, HR, Payroll and Finance.
• Identify and implement improvements to workforce planning processes and reporting accuracy.
• Support senior management with workforce analytics, operational reporting and strategic initiatives.
• Ensure continuity of workforce planning and rostering activities during management absences.

Minimum Requirements:

• Grade 12.
• Minimum 810 years' experience in workforce rostering, scheduling or manpower management.
• Advanced experience with Easy Roster or comparable centralised workforce rostering systems.
• Proven experience managing large-scale workforce scheduling across multiple sites or contracts.
• Experience overseeing rostering teams, workforce reporting and manpower analytics.
• Strong understanding of labour cost forecasting, overtime management and workforce compliance.
• Experience working with different wage structures and operational requirements.
• Exposure to learnership administration, workforce development and statutory reporting.
• Strong analytical, organisational and problem-solving abilities.
• Advanced Microsoft Excel skills advantageous.
• Relevant qualification in Operations Management, Human Resources or Business Administration advantageous.