Ocean Freight Import and Export clerk

apartmentGreys Personnel placeDurban calendar_month 

Minimum Requirements

Education & Qualifications
  • Matric (essential)
  • Certificate/Diploma in Logistics, Supply Chain, or Freight Forwarding (advantageous)
  • Strong understanding of:
  • Ocean freight processes
  • Import & export documentation
  • Incoterms
  • Customs procedures and compliance
  • Experience using freight forwarding systems (e.g., Cargo Wise One or similar)
  • Excellent administrative and organisational skills
  • Strong attention to detail and accuracy.
  • Understand tariffs/customs

Own vehicle essential

Key Responsibilities
  • 5 years experience in ocean freight imports and exports
  • Proven experience handling FCL and LCL shipments
  • Experience working with clearing agents and shipping lines
  • Exposure to both import and export documentation
  • Import Operations
  • Handle full import process from pre-alert to final delivery
  • Receive and verify shipping documents (BLs, invoices, packing lists, COO, permits)
  • Register and manage files on the freight system
  • Coordinate customs clearing instructions with clearing agents
  • Track vessel arrivals and cargo status
  • Arrange container unpacking and final delivery
  • Resolve shipment delays, discrepancies, or customs queries
  • Ensure accurate billing and job costing for imports
  • Must have at least 5 years of experience in Ocean freight import and export.
Export Operations
  • Manage export bookings with shipping lines and agents
  • Request and confirm freight rates and sailing schedules
  • Coordinate cargo readiness, packing, and container bookings
  • Prepare and submit export documentation (BL instructions, invoices, packing lists)
  • Liaise with transporters, depots, and warehouses
  • Ensure cargo meets international shipping and destination requirements
  • Monitor vessel departures and provide shipping confirmations to clients.
Documentation & Compliance
  • Ensure compliance with SARS customs regulations and international trade requirements
  • Maintain accurate and complete shipment files
  • Ensure correct tariff codes, customs values, and Incoterms are applied
  • Adhere to internal SOPs and audit requirements.
Client & Stakeholder Liaison
  • Communicate proactively with clients on shipment status
  • Liaise with shipping lines, agents, clearing agents, transporters, and depots
  • Handle client queries and resolve operational issues professionally
  • Provide excellent customer service at all times.
Financial & Administrative Duties
  • Verify supplier invoices (shipping lines, transporters, depots)
  • Capture costs and raise client invoices accurately
  • Monitor outstanding documentation and PODs
  • Assist with month-end reporting where required.

How to Apply:

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