Credit Controller

Key Responsibilities:

• Oversee the full credit control and accounts receivable process for a dedicated customer portfolio.
• Conduct credit vetting through financial assessments, credit checks, and analysis of payment trends.
• Monitor accounts to ensure prompt payment and follow up on any discrepancies or delays.
• Develop strategies to reduce credit risk, including late payments and bad debts.
• Build and maintain strong customer relationships while effectively negotiating payment terms and resolving queries.
• Liaise with internal teams (Sales, Customer Service, Finance) to address and resolve credit-related issues.
• Produce detailed reports, including cash flow forecasts and credit risk updates.
• Keep up with industry best practices to identify opportunities for process improvement.

What Were Looking For:

• Someone smart, dynamic, and proactive, who enjoys working in a high-pressure environment and isn't afraid to challenge the norm.
• Proven ability to use advanced Excel to manage, analyse, and improve credit control processes.
• A flair for innovation and a mindset geared toward continuous improvement.

Requirements:

• Credit Management 1, 2 & 3 or a bachelors degree in Finance, Accounting, or a related field.
• 35 years' experience in credit control or a similar role.
• Experience using financial systems (Syspro knowledge is a plus).
• Solid understanding of credit principles, risk management, and relevant regulations.
• Strong communication skills, especially for phone-based collections.
• Excellent attention to detail, with strong time management and the ability to meet deadlines.